Assistant Manager-London, ON

Storage Mart; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

StorageMart is seeking an Assistant Store Manager to enhance operations and customer service at their Etobicoke location. The role involves supporting store growth, managing customer accounts, and maintaining the facility. With competitive pay and growth opportunities, this position is ideal for those looking to make a positive impact in retail.

Benefits

Medical benefits

Tuition reimbursement

Paid time off

Mileage reimbursement

Retirement contributions

Recognition programs

Qualifications

• 1 year of relevant experience in hospitality, retail, sales, or customer service.
• Valid driver’s license and basic computer skills.
• Willingness to work outdoors and maintain grounds.

Responsibilities

• Support store operations and enhance business growth.
• Deliver exceptional customer service through various channels.
• Maintain the facility and manage customer accounts.

Skills

Communication

Problem Solving

Organizational Skills

Time Management

Education

High school diploma or equivalent

Associate’s degree or 2 years of college (substitute for experience)

Job description

Job Description

Pay: $17.50 (per hour)

Location: Etobicoke, ON

StorageMart has an immediate opening for an Assistant Store Manager to join our team!

Are you ready to be a vital part of a thriving sector in retail?

At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values - Easy, Clean, Service - reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.

Your Role:

• Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
• Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
• Maintain Our Facility: Open, operate, and close the office while keeping the center clean, safe, and secure for our customers and their belongings. Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc., using tools like brooms, shovels, leaf blowers, snow blowers, etc.
• Manage Customer Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
• Travel Between Locations: Occasionally support other stores while maintaining our standards across all sites.

What We're Looking For:

• Education: High school diploma or equivalent. An associate’s degree or 2 years of college may substitute for experience.
• Experience: 1 year of relevant experience (hospitality, retail, sales, customer service, etc.).
• People Skills: Strong communication and problem-solving abilities.
• Detail-Oriented: Excellent organizational and time management skills.
• Hands-on Attitude: Willingness to work outdoors and maintain grounds.
• Requirements: Valid driver’s license, insurance, vehicle (mileage reimbursement), and basic computer skills.

Why Choose StorageMart?

• Competitive Compensation: $17.50/hr + commission, medical benefits, tuition reimbursement, paid time off, mileage reimbursement.
• Retirement Contributions: Company contributions to your retirement plan.
• Growth Opportunities: Learn about various aspects of the business.
• Recognition Programs: Milestone awards, company events, Bonusly.

About StorageMart:

With a presence across the U.K., Canada, and the U.S., StorageMart is one of the largest independent providers of self-storage solutions. Join us as we expand and make a positive impact in our communities!

Ready to make a difference? Apply today and become a part of the StorageMart family!