Assistant Manager II

DOLLAR TREE STORES CANADA, INC.; Duncan; On-site; CAD 40,000 - 50,000; Full time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for an Assistant Store Manager to support operations in Duncan, British Columbia. You will assist with daily store activities, provide exceptional customer service, and help supervise team members, ensuring a clean and safe environment.

The ideal candidate will have a high school diploma, retail management experience, and strong communication skills. This full-time position offers opportunities for growth and development within the company.

Qualifications

• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and perform physical tasks required.
• Strong written and interpersonal skills are mandatory.

Responsibilities

• Assist with daily store functions and maintain store operations.
• Provide customer service and address inquiries.
• Supervise and train store associates as needed.

Skills

Communication skills

Customer service

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Job Overview

We are seeking an Assistant Store Manager to support store operations, customer service and team development at Dollar Tree.

Responsibilities

• Assist with daily store functions and day-to-day store activities.
• Provide positive, approachable customer service and address any customer questions or concerns.
• Help organize, transfer merchandise from delivery truck to stockroom, and ensure seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and other store communications.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent (preferred).
• Store management experience in retail, grocery, or drug store environment (preferred).
• Ability to read, interpret, and explain operational directives (required).
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills (required).
• Ability to work in a high-energy, team environment (required).
• Exceptional customer service, organizational, and communication skills (required).
• Strong problem solving and decision-making skills (required).

Equal Opportunity

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Legal Disclaimers

Full time 10 & 12 - 360 Trunk Road, Duncan, British Columbia V9L 2P6. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. This job description is not a contract of employment and may be modified to meet evolving business needs.