Assistant Manager, Food Services, ETS

Chartwells Higher Education; Montreal; On-site; CAD 55,000 - 65,000; Full time

Job summary

Chartwells Higher Education is seeking an Assistant Manager to support daily campus food service operations and catering activities at our university site in Montreal. You will assist the Director and Catering Director, manage orders and invoicing, and help ensure client satisfaction and seamless event delivery.

The role emphasizes strong French communication, customer service excellence, and team supervision, with a focus on health and safety compliance and efficient operations across vending

Qualifications

• Knowledge of catering operations.
• Excellent customer service and team supervision.
• Excellent communication skills, in French (written & spoken).
• Proficiency in Microsoft Office applications.

Responsibilities

• Assist the Director and Catering Director in managing daily operations.
• Oversee catering orders and invoicing for the University.
• Build and maintain strong client relationships.
• Monitor and manage vending machine operations across campus.
• Support the team during peak periods to optimize customer service.
• Coordinate activities between culinary production and on-site catered events.
• Ensure compliance with Compass Group’s Quality Assurance Program, health and safety standards, the Occupational Health and Safety Act, and WHMIS regulations.

Skills

Food services knowledge

Customer service

Team supervision

French communication

Microsoft Office

Tools

Microsoft Office

Job description

Now, if you were to come on board as an Assistant Manager, we’d ask you to do the following for us:

• Assist the Director and Catering Director in managing daily operations to ensure the efficient functioning of food services.
• Oversee catering orders and invoicing for the University.
• Build and maintain strong client relationships.
• Monitor and manage vending machine operations across campus.
• Support the team during peak periods to optimize customer service.
• Coordinate activities between culinary production and the delivery of on-site catered events.
• Ensure strict compliance with Compass Group’s Quality Assurance Program, health and safety standards, the Occupational Health and Safety Act, and WHMIS regulations.

Think you have what it takes to be our Assistant Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

• Knowledge of food services, including catering operations.
• Excellent customer service and team supervision skills.
• Excellent communication skills, both verbal and written, in French.
• Proficiency in Microsoft Office applications.