assistant manager - food services

TIM HORTONS; Richmond; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the food service industry is seeking a Manager who can evaluate daily operations and lead a team of 16-20. Responsibilities include monitoring performance, training staff, and ensuring excellent customer service while adhering to health regulations. Relevant certifications such as First Aid and Food Safety are required, and candidates should be prepared for a fast-paced working environment.

Benefits

Free parking available

Learning/training paid by employer

Disability benefits

Group insurance benefits

Bonus

Qualifications

• Required certifications: First Aid and Food Safety.
• Experience in managing staff of 16-20 individuals.
• Ability to work in fast-paced and pressured environments.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Ensure health and safety regulations are followed.
• Provide outstanding customer service and address complaints.

Skills

Customer Service

Staff Management

Certificate in First Aid

Food Safety Knowledge

Time Management

Inventory Management

Tools

MS Excel

Accounting Software

Electronic Cash Register

Job description

• Relocation costs not covered by employer

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Excel
• MS Windows

Security and safety

• Bondable
• Reference required

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Overtime required
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Disability benefits
• Bonus
• Group insurance benefits

Other benefits

• Free parking available
• Learning / training paid by employer
• Other benefits

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