assistant manager - food services

Government of Canada; Halifax; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee daily operations in a fast-paced environment. This role involves evaluating operations, managing staff, and ensuring exceptional customer service. The ideal candidate will possess strong organizational and interpersonal skills, with a focus on accuracy and dependability. If you're looking for an opportunity to make a significant impact in a dynamic setting, this position is perfect for you. Join a team that values efficiency and teamwork while contributing to the success of operations in a rural area.

Qualifications

• 1-2 years of experience in a customer service role.
• Certification in Customer Service Excellence is required.

Responsibilities

• Evaluate daily operations and monitor revenues.
• Recruit and supervise staff, organizing daily operations.
• Address customer complaints and provide excellent service.

Skills

Customer Service Excellence

Attention to Detail

Organizational Skills

Interpersonal Skills

Multitasking

Education

College, CEGEP or other non-university certificate or diploma

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area

Budgetary responsibility

• 0 - $100,000

Responsibilities Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Credentials Certificates, licences, memberships, and courses

• Customer Service Excellence Certificate

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Organized
• Team player
• Ability to multitask