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Assistant Manager, Event Operations

Oliver & Bonacini Hospitality

Toronto

On-site

CAD 60,000 - 80,000

Full time

5 days ago
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Job summary

A leading hospitality company in Canada is seeking a proactive Assistant Manager to oversee daily operations in a fast-paced environment. This role includes staffing, recruitment, and ensuring smooth service flow during events. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest experiences.

Benefits

Competitive salary
Paid vacation, sick, and personal days
Health, dental, and vision benefits
Discounted gym membership
Employee Assistance Program
Management uniform reimbursement
Monthly dining allowance
50% dining discount for staff and guests
RRSP matching
Tuition reimbursement

Qualifications

  • Minimum 2 years’ experience managing events or in high-paced restaurant environment.
  • Ability to lead and develop a high-performing team.
  • Flexible availability including evenings, weekends, and holidays.

Responsibilities

  • Oversee day-to-day management of event execution and restaurant functions.
  • Conduct recruitment and performance management.
  • Ensure exceptional guest experience and operational excellence.

Skills

Knowledge of event planning
Food and beverage service standards
Communication skills
Organizational skills
Problem-solving skills
Leadership
Team collaboration

Education

Valid Smart Serve certification
WSET Intermediate Wine Certificate (asset)

Job description

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Company Description

We are seeking a multifaceted and hands-on Assistant Manager with a strong background in restaurant operations. This dynamic role will oversee the day-to-day management of both event execution and core restaurant functions. Key responsibilities include staffing, recruitment, scheduling, and ensuring smooth operational flow during service and events. The ideal candidate thrives in a fast-paced, guest-focused environment and brings a balance of operational expertise and leadership

Company Description

We are seeking a multifaceted and hands-on Assistant Manager with a strong background in restaurant operations. This dynamic role will oversee the day-to-day management of both event execution and core restaurant functions. Key responsibilities include staffing, recruitment, scheduling, and ensuring smooth operational flow during service and events. The ideal candidate thrives in a fast-paced, guest-focused environment and brings a balance of operational expertise and leadership

What’s in it for you?

  • Competitive salary
  • Paid vacation, sick, and personal days
  • Health, dental and vision benefits with enhanced mental health coverage
  • Discounted gym membership
  • Employee Assistance Program
  • Group life & disability insurance
  • Management uniform/clothing reimbursement
  • Monthly dining allowance for all O&B locations
  • 50% dining discount for all O&B for you and up to 3 guests
  • RRSP matching
  • Tuition reimbursement
  • O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!

Job Description

The Day to Day:

  • Communicates the vision to all team members and leads by example
  • Regularly monitors and achieves the O&B points of technical service and points of details
  • Builds and maintains relationships with guests, team members and senior management alike
  • Follows bar, beverage and wine control procedures exactly
  • Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
  • Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
  • Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
  • Uses conflict/resolution and problem solving skills
  • Assists with the tracking of sales, invoicing, and managing inventory
  • Conduct briefings with event service staff prior to each function
  • Schedules event staff to properly service events/functions
  • Ensure accuracy and timeliness of payroll records
  • Strive for maximum efficiency and continual improvement of staff productivity
  • Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
  • Ensure facility is well maintained, repaired and spotless at all times
  • Work with Marketing to design and implement a strategy to attract new business
  • Build relationships with vendors and suppliers
  • Additional duties as assigned or required

Qualifications

  • Knowledge of event planning and restaurant operations (minimum 2 years’ experience managing a variety of events or in a high-paced restaurant environment)
  • Understanding of food and beverage service standards, including bar and wine service
  • Valid Smart Serve certification (required)
  • WSET Intermediate Wine Certificate or comparable wine knowledge (asset)
  • Superior verbal and written communication skills
  • Strong organizational and time-management skills to handle large and variable workloads
  • Strong business acumen with ability to track sales, manage budgets, and optimize performance
  • Ability to lead, coach, and develop a high-performing team
  • Ability to manage multiple priorities in a fast-paced environment
  • Ability to resolve conflicts and solve problems effectively
  • Ability to work collaboratively as part of a team
  • Flexible availability, including evenings, weekends, and holidays
  • Demonstrated professionalism, integrity, and strong work ethic
  • Client-focused with a passion for hospitality and guest experience

Additional Information

Why O&B:

O&B Events proudly offers a curated portfolio of distinctive, stylish venues that seamlessly blend elevated restaurant experiences with versatile event spaces. Each venue is complemented by chef-driven cuisine, personalized service, and a passionate team of professional event coordinators. From intimate dinners and corporate meetings to lavish weddings, bar mitzvahs, and large-scale celebrations—including kosher-catered events—our diverse spaces are designed to accommodate every occasion with sophistication and ease. While each location boasts its own unique atmosphere and culinary identity, all are united by a shared commitment to exceptional hospitality and an unwavering respect for food.

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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