Assistant Manager, Event Operations

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hospitality company in Canada is seeking an Assistant Manager to oversee daily operations at their venue. The role includes managing staff, ensuring service quality, and maintaining relationships with guests. Candidates should have experience in event or restaurant management, strong communication skills, and a valid Smart Server certification.

Benefits

Competitive salary

Paid vacation, sick, and personal days

Health, dental, and vision benefits

Discounted gym membership

Tuition reimbursement

Opportunities for internal career growth

Qualifications

• At least 2 years’ experience managing events or restaurant operations in a similar setting.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to manage a variable workload.

Responsibilities

• Oversee daily venue operations, including staffing and cost control.
• Conduct recruitment, training, and performance management.
• Monitor and achieve service standards and details.

Skills

Communication

Organizational skills

Team-oriented mindset

Problem-solving

Education

Valid Smart Server certification

WSET Intermediate Wine Certificate

Job description

Company Description

O&B Events offers an extensive portfolio of unique, stylish event and restaurant venues, each supported by Oliver & Bonacini chef-driven cuisine, professional service, and dedicated event coordinators. Our spaces host a wide range of events, including dinners, meetings, celebrations, weddings, kosher events, bar mitzvahs, and large corporate functions. Despite their differences in décor and cuisine, all venues share a commitment to exceptional service and respect for food.

What’s in it for you?

• Competitive salary
• Paid vacation, sick, and personal days
• Health, dental, and vision benefits with enhanced mental health coverage
• Discounted gym membership
• Employee Assistance Program
• Group life & disability insurance
• Management uniform/clothing reimbursement
• Monthly dining allowance for all O&B locations for you and up to 3 guests
• 50% dining discount for all O&B
• RRSP matching
• Tuition reimbursement
• Opportunities for internal career growth within one of Canada's leading hospitality companies

Job Description

Under the direction of the General Manager, the Assistant Manager oversees daily venue operations, including staffing, cost control, staff training, budgeting, and active floor management during events.

PRIMARY DUTIES & RESPONSIBILITIES

• Communicate the vision to team members and lead by example
• Monitor and achieve service standards and details
• Build and maintain relationships with guests, team members, and management
• Follow bar, beverage, and wine control procedures precisely
• Foster a culture focused on food and wine experience and enjoyment
• Demonstrate integrity and ethics, promoting the venue
• Conduct recruitment, training, performance management, and coaching
• Utilize conflict resolution and problem-solving skills
• Track sales, invoicing, and manage inventory
• Brief event service staff before functions
• Schedule staff for events
• Ensure payroll accuracy and timeliness
• Optimize staff productivity and efficiency
• Participate in Health & Safety initiatives and ensure compliance
• Maintain facility cleanliness and upkeep
• Collaborate with Marketing to attract new business
• Build vendor and supplier relationships
• Perform additional duties as assigned

Qualifications

• Valid Smart Server certification
• At least 2 years’ experience managing events or restaurant operations in a similar setting
• WSET Intermediate Wine Certificate or similar is an asset
• Excellent verbal and written communication skills
• Strong organizational skills and ability to manage a variable workload
• Business acumen
• Team-oriented mindset
• Availability on weekends, evenings, and holidays

Additional Information

We thank all applicants; only selected candidates will be contacted. **

Diversity Commitment

We are committed to treating all employees with dignity and respect, fostering fair and inclusive workplaces where everyone can thrive.