Assistant Manager, Deposits & Payments Operations

BMO; Brampton; Presencial; CAD 45.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plan

Descripción de la vacante

BMO Financial Group in Canada is seeking a Customer Shared Services professional to support day-to-day deposit and payments operations. You will respond to inquiries, maintain service levels, and work with internal partners to improve processes.

The role emphasizes accuracy, stakeholder collaboration, and adherence to procedures while contributing to process enhancements and performance tracking.

Formación

• Post-secondary degree in related field or equivalent experience.
• Strong verbal and written communication skills.
• Demonstrated analytical and problem-solving abilities.
• Ability to work collaboratively in a fast-paced environment.

Responsabilidades

• Deliver day-to-day deposits and payments operations.
• Respond to standard inquiries within SLAs.
• Collaborate with stakeholders to implement process improvements.
• Escalate non-routine issues to more senior staff as needed.
• Contribute to continuous improvement initiatives and reporting.

Conocimientos

Prioritization

Communication

Analytical thinking

Collaboration

Multi-tasking

MS Office

Educación

Post-secondary degree

Herramientas

MS Word

MS Excel

PowerPoint

Descripción del empleo

BMO Financial Group in Canada is seeking a Customer Shared Services professional to support day-to-day deposit and payments operations. You will respond to inquiries, maintain service levels, and work with internal partners to improve processes.

The role emphasizes accuracy, stakeholder collaboration, and adherence to procedures while contributing to process enhancements and performance tracking.