Assistant Manager - Cineplex Odeon Windermere & VIP

Famous Players; Edmonton; On-site; CAD 21,000 - 25,000; Part time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food & Beverages on Shift

Opportunities to Grow

Job summary

Cineplex Edmonton is seeking a Part-Time Assistant Manager to lead a diverse team and ensure an exceptional guest experience. You will actively participate in budget management and revenue growth initiatives, while forecasting actions to propel the venue forward.

The role requires flexibility to cover extended hours during peak periods and events. Ideal candidates bring prior supervisory experience in a busy setting, strong customer-focus, and proven ability to resolve conflicts.

Qualifications

• Experience leading a team in a busy environment.
• Ability to interpret customer needs and offer options and solutions.
• Strong conflict resolution, negotiation, and handling objections.
• Flexibility to work extended hours as required.

Responsibilities

• Lead and manage a dedicated team of employees and step in when needed to ensure guest satisfaction.
• Manage the guest experience so every visitor is excited to return.
• Assist with managing the theatre budget and aim to grow revenue.
• Forecast and initiate actions/projects to drive the business forward for Cineplex.

Skills

Team leadership

Customer needs analysis

Conflict resolution

Negotiation

Flexibility scheduling

Job description

City: Edmonton

What you will do:

Part-Time Assistant Manager Cineplex's Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies and look to bring their experience towards providing a fun and entertaining night out.

• Assist with leading and managing a dedicated team of employees and, when necessary, take an active hand to ensure guest satisfaction is maintained.
• Manage the guest experience - ensure every guest who visits your facility is satisfied and is excited about their next visit.
• Assist with managing your theatre's budget and growing revenue.
• Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada's #1 premier film exhibition company.

Qualifications:

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated ability to lead a team during high volume business periods in multiple departments.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You have schedule flexibility to work extended hours as required.

Additional Information:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted.