Assistant Manager

Famous Players; Calgary; Hybrid; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Employee assistance program

Flexible hours

Discounted food and beverages on shift

Growth opportunities

Job summary

Cineplex Calgary is seeking a Part-Time Assistant Manager who will help lead a dedicated team and ensure an exceptional guest experience. The role emphasizes managing guest satisfaction, supporting budget decisions, and driving revenue growth during busy periods.

The successful candidate will have prior experience in a similar environment, strong customer analytics, and proven leadership during high-volume times.

Qualifications

• Experience in a similar environment.
• Ability to analyze customer needs and offer solutions.
• Proven ability to lead a team during peak periods.
• Strong negotiation and objection handling skills.
• Schedule flexibility for extended hours.

Responsibilities

• Assist with leading and managing a dedicated team of employees and, when necessary, take an active hand to ensure guest satisfaction is maintained.
• Manage the guest experience - ensure every guest who visits your facility is satisfied and is excited about their next visit.
• Assist with managing your theatre's budget and growing revenue.
• Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada's #1 premier film exhibition company.

Skills

Industry experience

Customer needs analysis

Team leadership

Conflict resolution

Flexible scheduling

Job description

City: Calgary

What you will do:

Part-Time Assistant Manager

Cineplex's Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies and look to bring their experience towards providing a fun and entertaining night out.

Responsibilities

• Assist with leading and managing a dedicated team of employees and, when necessary, take an active hand to ensure guest satisfaction is maintained.
• Manage the guest experience - ensure every guest who visits your facility is satisfied and is excited about their next visit.
• Assist with managing your theatre's budget and growing revenue.
• Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada's #1 premier film exhibition company.

Qualifications

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated ability to lead a team during high volume business periods in multiple departments.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You have schedule flexibility to work extended hours as required.

Additional Information

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• and more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail] .

While we appreciate all interest, only those candidates selected for an interview will be contacted.