Assistant Manager - CF Chinook Centre, Hollister

Abercrombie & Fitch Co.; Calgary; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Job summary

Abercrombie & Fitch Co. is hiring an Assistant Manager to blend business strategy with hands-on operations and people leadership. You will drive sales, oversee opening/closing routines, staff scheduling, and training, while delivering best-in-class customer service and maintaining brand standards.

The role emphasizes product knowledge, visual displays, and omnichannel fulfillment, with growth opportunities through a promote-from-within approach.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Skills

Customer Service

Staffing

Leadership

Brand Knowledge

Education

Bachelor’s degree

Job description

Job Description:

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managersare responsible fordriving sales results by analyzing the business and providing best-in-class customer service. Theyare responsible foroverseeing daily store operationsincluding opening and closing routinesand driving efficiency in all store processes. Assistant managersleveragetheir creativeexpertisethroughfloorsetupdates, stylingrecommendationsand product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With apromotefrom within philosophy, our Assistant managers will build upon their initial foundation andhave the opportunity togrow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve resultsand exhibit a strong work ethic
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

WhatYou’llGet

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’ll be eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.