Assistant Manager

Arden Holdings Inc.; St. Catharines; Hybrid; CAD 26,953,000 - 30,748,000; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Employee discount

Ardene Rewards

Job summary

Ardene is seeking an Assistant Manager in a vibrant fashion retail environment in Canada. You will support the Store Manager to drive sales, elevate staff performance, and ensure smooth store operations while embodying our culture and image.

In the Store Manager’s absence, you will oversee all store operations, ensure top-notch customer service, and coach the team to meet goals. Availability includes days, evenings, and weekends.

Qualifications

• Minimum 1-year retail experience in a leadership role.
• Excellent selling and customer service abilities.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.
• Strong time management and priority-setting skills.

Responsibilities

• Assist in implementing strategies to achieve store sales and profit budgets.
• Oversee all store operations including opening/closing, cleanliness, restocking and merchandising, customer service and supervision.
• Provide excellent customer service and coach the team accordingly.
• Comply with head office requests regarding store operations.
• Process purchases at the register.
• Adhere to all company policies.
• Support the Store Manager in ensuring standards are followed per employee manual.
• Perform other duties as directed by the Store Manager.

Skills

Retail leadership

Customer service

Communication skills

Team leadership

Time management

Prioritization

Education

High school diploma or equivalent

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you're a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company's culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include:

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications:

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management, and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:

• Days, evenings and weekends.

The expected wage range for this role is between $19.65 - $22.32

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

At Ardene, you're more than an employee - you're part of a fun, dynamic and energetic family.