Assistant Manager

Arden Holdings Inc.; Ottawa; On-site; CAD 27,000 - 31,000; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Employee discount

Ardene Rewards

Job summary

Ardene in Ottawa is seeking an Assistant Manager to support the Store Manager in achieving sales and improving team performance while ensuring smooth store operations. You will lead by example to drive sales, deliver outstanding customer service, and reflect the brand image in every interaction.

In the absence of the Store Manager, you will oversee all store operations. Expect responsibilities like strategy execution, opening/closing procedures, merchandising, coaching, and processing purchases

Qualifications

• 1 year of retail leadership experience.
• High school diploma or equivalent.
• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and lead a team.

Responsibilities

• Assist in implementing strategies to reach sales and profit budgets.
• Oversee store operations including opening/closing, cleanliness, restocking and merchandising, customer service and supervision.
• Provide excellent customer service and coach the team.
• Comply with head office requests regarding store operations.
• Process purchases at the register and adhere to company policies.
• Support the Store Manager to ensure standards are followed.
• Perform related duties as directed by the Store Manager.

Skills

Retail leadership

Customer service

Time management

Communication

Delegation

Education

High school diploma

Tools

POS system

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you're a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company's culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include:

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications:

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management, and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:

• Days, evenings and weekends.

The expected wage range for this role is between $19.65 - $22.32

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

At Ardene, you're more than an employee - you're part of a fun, dynamic and energetic family.