Assistant Manager

Laura Canada; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in women's fashion is seeking a passionate Store Assistant Manager to join their vibrant team. This role is perfect for someone who thrives in a dynamic retail environment and is dedicated to providing exceptional customer service. You will lead and develop a team, ensuring they deliver a unique shopping experience while achieving sales goals. If you have a contagious passion for fashion and a proven track record in management, this opportunity offers you the chance to make a significant impact in a fun and energetic store atmosphere.

Qualifications

• 3+ years of experience in store management and customer service.
• Strong initiative and team building skills.

Responsibilities

• Lead a team to provide a memorable shopping experience.
• Monitor sales targets and support daily store operations.

Skills

Customer Service

Team Building

Sales Management

Fashion Knowledge

Job description

Company Description

Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Job Description

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.
  
  

Qualifications

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills