Assistant Manager

Cineplex; London; On-site; CAD 19,000 - 25,000; Part time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

& more!

Job summary

Cineplex is hiring a Part-Time Assistant Manager in Ontario. You will help lead a team, ensure exceptional guest experiences, and support budgeting and revenue growth for the theatre. The role requires flexibility to work extended hours and a passion for delivering a fun, entertaining movie night.

The position emphasizes a proactive approach to managing guest satisfaction, training staff across departments, and contributing to Cineplex’s reputation as Canada's premier film exhibitor.

Qualifications

• Experience in a similar environment.
• Able to analyze and interpret customer needs and offer appropriate options and solutions.
• Proven ability to lead a team during high volume periods in multiple departments.
• Strong conflict resolution, negotiation, and objection handling skills.
• Flexible schedule to work extended hours as required.

Responsibilities

• Assist with leading and managing a dedicated team of employees and, when necessary, take an active hand to ensure guest satisfaction is maintained.
• Manage the guest experience - ensure every guest who visits your facility is satisfied and is excited about their next visit.
• Assist with managing your theatre’s budget and growing revenue.
• Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada’s #1 premier film exhibition company.

Skills

Team leadership

Customer service

Conflict resolution

Negotiation skills

Flexible schedule

High volume environment

Job description

What you will do:

Cineplex’s Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies and look to bring their experience towards providing a fun and entertaining night out.

In this role, your responsibilities include (but are not limited to):

• Assist with leading and managing a dedicated team of employees and, when necessary, take an active hand to ensure guest satisfaction is maintained.
• Manage the guest experience - ensure every guest who visits your facility is satisfied and is excited about their next visit.
• Assist with managing your theatre’s budget and growing revenue.
• Forecast, initiate action/projects to drive the business forward and strengthen Cineplex Entertainment as Canada’s #1 premier film exhibition company.

Qualifications:

This role may be a perfect fit for you if:

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated ability to lead a team during high volume business periods in multiple departments.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You have schedule flexibility to work extended hours as required.

Additional Information:

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

This position is a current vacancy and is being actively recruited to fill an existing role within the organization.

While we appreciate all interest, only those candidates selected for an interview will be contacted.