Assistant Manager

Golf Town; Laval; Presencial; CAD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package with health, dental,

Employee discounts at Golf Town, Sport

PGA of Canada annual dues reimburse

Clothing package

Descripción de la vacante

Golf Town Canada Inc. in Laval seeks an Assistant Manager to drive sales, profitability and exceptional customer service in-store. You will develop a selling culture, uphold company values and lead a team to deliver outstanding results.

The role focuses on staffing, coaching, payroll, merchandising, inventory control and performance management, while collaborating with Corporate Sales to grow client relationships and maintain standards in a fast-paced retail environment.

Formación

• Post secondary education or equivalent.
• 3-5 years’ progressive experience in retail supervisory or management capacity.
• Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
• 1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
• Strong communication skills, verbal and written.
• Energetic and enthusiastic with an ability to work in a fast paced environment.
• Organized, able to prioritize and follow-up efficiently
• Strong interpersonal skills, able to relate to and motivate staff
• Strong financial skills, ability to read and analyze reports
• Team-oriented with an empathetic and tolerant personality.
• A commitment to high company standards

Responsabilidades

• Drive sales and ensure exceptional customer experience by maintaining high service standards across the store.
• Optimize staffing through effective scheduling, payroll management, and real-time coverage.
• Train, coach, and develop associates on customer service, selling skills, product knowledge, and company programs.
• Lead and motivate staff through daily huddles, performance feedback, recognition programs, and sales initiatives.
• Resolve customer issues promptly and professionally while reinforcing standards to prevent recurrence.
• Build and support corporate sales growth by partnering with Corporate Sales Representatives and managing client relationships.
• Manage payroll processes, including timecard approvals, forecasting, reporting, and analysis of labor spend.
• Execute merchandising, visual presentation, pricing, and promotional standards to maximize sales and margins.
• Oversee inventory management, including stock flow, transfers, replenishment, and communication of inventory needs.
• Analyze operational reports (sales, margins, conversion, and merchandising data) to identify opportunities and improve performance.
• Ensure inventory accuracy and asset protection through cycle counts, audits, loss prevention practices, and security procedures.
• Lead hiring, onboarding, performance management, and compliance with company policies while maintaining accurate employee records.

Conocimientos

Communication skills

Organized

Interpersonal skills

Team orientation

Financial skills

Energetic

Educación

Post secondary education or equivalent

Descripción del empleo

Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999.

As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.

Why Work Here?

• Play a significant role in our mighty team, which shares a passion for the game of golf.
• Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• PGA of Canada annual dues reimbursement.
• Players Package program with upgraded shafts & a clothing package.
• Vendor Pro Deals and expert product training to fuel your knowledge and performance.

What You'll Do;

As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture, fostering company values and culture and growing the sales and profit through gaining a solid understanding of customer needs.

• Drive sales and ensure exceptional customer experience by maintaining high service standards across the store.
• Optimize staffing through effective scheduling, payroll management, and real-time coverage.
• Train, coach, and develop associates on customer service, selling skills, product knowledge, and company programs.
• Lead and motivate staff through daily huddles, performance feedback, recognition programs, and sales initiatives.
• Resolve customer issues promptly and professionally while reinforcing standards to prevent recurrence.
• Build and support corporate sales growth by partnering with Corporate Sales Representatives and managing client relationships.
• Manage payroll processes, including timecard approvals, forecasting, reporting, and analysis of labor spend.
• Execute merchandising, visual presentation, pricing, and promotional standards to maximize sales and margins.
• Oversee inventory management, including stock flow, transfers, replenishment, and communication of inventory needs.
• Analyze operational reports (sales, margins, conversion, and merchandising data) to identify opportunities and improve performance.
• Ensure inventory accuracy and asset protection through cycle counts, audits, loss prevention practices, and security procedures.
• Lead hiring, onboarding, performance management, and compliance with company policies while maintaining accurate employee records.

What You'll Bring;

• Post secondary education or equivalent
• 3-5 years’ progressive experience in retail supervisory or management capacity.
• Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
• 1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
• A passion for retail with a strong understanding of the game of golf.
• Strong communication skills, verbal and written
• Energetic and enthusiastic with an ability to work in a fast paced environment.
• Organized, able to prioritize and follow-up efficiently
• Strong interpersonal skills, able to relate to and motivate staff
• strong financial skills, ability to read and analyze reports
• Team-oriented with an empathetic and tolerant personality.
• A commitment to high company standards

Work Hours

• Flex schedule - some weekends and evenings.
• Work varied shifts, including weekends and holidays.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.