Assistant Manager

Massage Envy Franchising, LLC; Fenwick; On-site; Full time

Job summary

An established industry player is seeking a dynamic leader to inspire a team of professionals in delivering exceptional service. This role focuses on managing daily operations, fostering a positive workplace culture, and driving business performance. The ideal candidate will possess management and sales experience, with a passion for motivating others. In this supportive environment, you will have the opportunity to grow your leadership skills while helping clients achieve their wellness goals. If you're ready to take the next step in your career and lead a dedicated team, this is the perfect opportunity for you.

Benefits

Competitive Base Salary

Paid Time Off

Free Massage Envy Services

401K Program

Health Insurance Program

Deep Discounts on Products & Services

Free Massage Envy Membership

Employee Assistance Program

Leadership Training and Development

Qualifications

• Management and sales experience in a personal service environment is preferred.
• Ability to motivate and support a team effectively.

Responsibilities

• Manage operational aspects including driving memberships and promoting retail sales.
• Empower team members through training and performance reviews.

Skills

Management Experience

Sales Experience

Team Leadership

Relationship Building

Problem Solving

Job description

Overview

Where Better Careers Begin! Massage Envy Cambridge Memorial Drive, 750 Memorial Dr. Cambridge, MA 02139

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Cambridge Memorial Drive franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive Base Salary + Bonus Plan (discussion upon interview)
• Paid Time Off
• Free Massage Envy Services / Self Care Program
• 401K Program
• Health Insurance Program
• Deep Discounts on products & services
• Free Massage Envy Membership
• Employee Assistance Program
• Work with a team that shares your interests

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success.
• A caring community that strives to celebrate individuality and share knowledge.

Responsibilities include but are not limited to:

• Learning & Knowing our brand inside and out.
• Presenting, coaching others & selling our Wellness Program.
• Scheduling team work assignments.
• Making sure that the clinic is organized, clean and presentable.
• Database maintenance.
• Running daily reports.
• Collaborating with Upper Management Team.
• Executing Brand Protocols.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$19/hr - $21/hr

Job ID

2025-232224