Assistant Manager

Arden Holdings Inc.; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retail company is seeking an Assistant Manager to support the Store Manager in achieving sales objectives and ensuring efficient store operations. The role involves overseeing daily operations, providing exceptional customer service, and coaching the team to generate sales while embodying the company’s culture. This dynamic position requires a motivated leader with retail experience and strong interpersonal skills.

Benefits

Group insurance

Dynamic and friendly work environment

Upgraded eligibility for Ardene Rewards

Birthday paid off

Wellness days

Wellness initiatives

Opportunities for growth

Qualifications

• Minimum 1-year retail experience in a leadership role.
• Ability to lead a team in a positive and inclusive manner.
• Strong communication and interpersonal skills.

Responsibilities

• Assist in achieving store sales and profit budgets.
• Oversee all store operations and team supervision.
• Provide excellent customer service and coaching.

Skills

Excellent selling abilities

Customer service skills

Time management

Communication skills

Delegation skills

Leadership

Education

High school diploma or equivalent

Job description

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail – we want to hear from you.

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include :

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including : opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications :

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements :

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements :

• Days, evenings and weekends.

The expected wage for this position is $19.15 - $21.12 per hour.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Dynamic and friendly work environment
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Opportunities for growth

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

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