Assistant Manager

Tim Hortons | Company #500705; Burnaby; On-site; CAD 52,000 - 76,000; Full time

Job summary

Tim Hortons in Burnaby, BC is seeking a Restaurant Manager to lead a busy team and ensure guest satisfaction. You will train and coach staff, supervise daily operations, manage inventory, and uphold food safety and quality standards in a fast-paced setting.

This full-time role requires evenings and weekends, along with holidays, and demands at least four years of supervision experience in quick-service environments. Leadership and communication skills are essential for success in this role.

Qualifications

• Full-time availability, including evenings, weekends, and holidays.
• At least four years of supervision experience in a restaurant or fast-paced service environment.
• Ability to assist with daily shift operations, including opening and closing procedures.
• Strong leadership and coaching skills to support team members and maintain performance.
• Experience enforcing food safety, sanitation, and company quality standards.
• Proven ability to manage labor and workflow to meet service and productivity goals.
• Customer-focused mindset with the ability to resolve issues calmly and professionally.

Responsibilities

• Manage the shift by ensuring your team has all the tools they need to succeed
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
• Promote a respectful team environment and manage team members with open communication and understanding
• Manage inventory and ordering

Skills

Leadership

Team supervision

Customer service

Training

Job description

Join our growing team! We are looking for a Restaurant Manager!

As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

In this position you will:

Manage the shift by ensuring your team has all the tools they need to succeed

Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment

Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation

Promote a respectful team environment and manage team members with open communication and understanding

Manage inventory and ordering

Why work for us?

Fast paced work environment

Potential to grow

Requirements

Full-time availability, including evenings, weekends, and holidays.

At least four years of supervision experience in a restaurant or fast-paced service environment.

Ability to assist with daily shift operations, including opening and closing procedures.

Strong leadership and coaching skills to support team members and maintain performance.

Experience enforcing food safety, sanitation, and company quality standards.

Proven ability to manage labor and workflow to meet service and productivity goals.

Customer-focused mindset with the ability to resolve issues calmly and professionally.

atleast 4 years of

Company Information

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.