Assistant Manager

Tim Hortons; Burnaby; On-site; CAD 55,000 - 75,000; Full time

Job summary

Tim Hortons is seeking a Restaurant Manager in Burnaby to lead daily operations and drive service excellence. You will supervise a diverse team, train staff to Tim Hortons standards, and ensure quality, cleanliness, and guest satisfaction.

The role requires strong leadership, coaching skills, and the ability to manage labor, inventory, and open/close procedures in a fast-paced environment. Evening and weekend availability is expected.

Qualifications

• Full-time availability, including evenings, weekends, and holidays.
• At least four years of supervision experience in a restaurant or fast-paced service environment.
• Ability to assist with daily shift operations, including opening and closing procedures.
• Strong leadership and coaching skills to support team members and maintain performance.
• Experience enforcing food safety, sanitation, and company quality standards.
• Proven ability to manage labor and workflow to meet service and productivity goals.
• Customer-focused mindset with the ability to resolve issues calmly and professionally.

Responsibilities

• Manage the shift by ensuring your team has all the tools they need to succeed
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
• Promote a respectful team environment and manage team members with open communication and understanding
• Manage inventory and ordering

Skills

Leadership

Coaching

Customer service

Team motivation

Job description

Join our growing team! We are looking for a Restaurant Manager!

As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

In this position you will:

Manage the shift by ensuring your team has all the tools they need to succeed

Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment

Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation

Promote a respectful team environment and manage team members with open communication and understanding

Manage inventory and ordering

Why work for us?

Fast paced work environment

Potential to grow

Requirements

Full-time availability, including evenings, weekends, and holidays.

At least four years of supervision experience in a restaurant or fast-paced service environment.

Ability to assist with daily shift operations, including opening and closing procedures.

Strong leadership and coaching skills to support team members and maintain performance.

Experience enforcing food safety, sanitation, and company quality standards.

Proven ability to manage labor and workflow to meet service and productivity goals.

Customer-focused mindset with the ability to resolve issues calmly and professionally.

atleast 4 years of

Company Information

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.