Assistant Kettle Coordinator

The Salvation Army International; Edmonton; Hybrid; CAD 26,000 - 40,000; Full time

Job summary

The Salvation Army is seeking a Kettle Coordinator II in Edmonton for the Christmas Kettle Campaign. This hybrid, full-time role oversees multiple kettle locations within a zone, trains and supervises volunteers, and ensures secure handling of donations while maintaining strong donor relations.

The position runs for a seasonal term with 40 hours per week, paying $22.00 per hour. Candidates should be customer-service oriented, with high school completion and one year of related experience

Qualifications

• Strong communication and interpersonal skills
• Team-oriented and able to work under pressure
• Able to lift 9 to 12 kg and handle donations securely
• Willingness to support mission and safety policies

Responsibilities

• Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign
• Ensure all kettle donations are delivered to secure location at shift end
• Supervise and support kettle volunteers
• Recruit volunteers as needed
• Communicate daily with campaign team and partners
• Manage timesheets and mileage reports weekly
• Answer donor questions about SA ministries and programs
• Uphold confidentiality and safety standards

Skills

Excellent communication

Interpersonal skills

Team player

Confidentiality

Customer service

Flexibility

Lifting up to 12 kg

Education

High school completion preferred

Job description

## Assistant Kettle CoordinatorApply: Hybrid: EDMONTON, AB: Full time: Posted Today: End Date: October 26, 2026 (6 days left to apply): JR115044**Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:**POSITION PURPOSE SUMMARY: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone locations include shopping malls, grocery stores and retail outlets. ACCOUNTABILITIES: The incumbent may perform all, some, or similar range of duties. • Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign • Ensure all Kettle donations are delivered to secure location at shift completion • Communicate daily issues and supply deficiencies to City/Assistant Coordinator • Orient and remind volunteers on proper Kettle handling and duties as required • Supervise, support and assign (as required) Kettle Volunteers throughout the Campaign • Participate in the recruitment of new volunteers • Communicate daily with ATL partner for effective transition • Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis) • Respond to questions/queries from potential donors regarding SA ministries and programs. • Perform other work-related duties as assigned. CRITICAL RELATIONSHIP MANAGEMENT: Governance Boards and Councils: n/a Internal: TSA staff members, Kettle campaign team External: Community members MANAGERIAL/TECHNICAL RESPONSIBILITIES: Reports directly to the Resource Manager Direct reports: none. Workflow coordinator. FINANCIAL AND MATERIAL MANAGEMENT: • Collect donations and petite cash and ensure donations are always kept secure. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. WORKING CONDITIONS: • Work environment is in office. EDUCATION, EXPERIENCE AND QUALIFICATIONS: • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered. Education, Qualifications and Certifications: • Some high school coursework, completion of high school is an asset Experience: • One year of related experience or working in customer service • Money handling experience is an asset • Related experience is an asset Skills and Capabilities• Excellent communication and interpersonal skills • Enthusiastic Team Player with excellent communication and interpersonal skills • Able to lift 9 to 12 kgs (20 – 25 lbs) • Strong customer service skills; enjoy liaising and working with people of all ages and abilities • Willingness to be flexible and work well under pressure with daily timelines and changing priorities • Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information This is a seasonal fixed term position, at 40 hours per week. Pay rate: $22.00 per hour. **Compensation:**The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email **[e-mail]**if you have a need for any accommodation and we will be pleased to discuss this with you.