Assistant General Manager

Boston Pizza International, Inc. (Calgary); Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Boston Pizza Scholarship Program *

Job summary

Boston Pizza is seeking an Assistant General Manager to oversee daily restaurant operations and lead a Front of House team. You will train, staff, schedule and manage performance while ensuring an excellent guest experience.

We value leadership, hospitality, and a positive culture, with opportunities for growth within the brand. You will champion food safety and guest satisfaction in a fast-paced setting.

Qualifications

• Experience leading Front of House teams and managing service standards.
• Strong coaching and development of staff to improve guest satisfaction.
• Proven ability to train and motivate a diverse restaurant team.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Coordinate training, staffing, scheduling and performance management.
• Lead by example to drive guest experience and hospitality standards.
• Uphold Boston Pizza Brand Standards and Food Safety practices.
• Communicate goals and challenges, coach team for progress.
• Maintain a positive, fast-paced work environment and culture.

Skills

Leadership

Team management

Staff training

Scheduling

Communication

Job description

Assistant General Manager (AGM)

Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Assistant General Manager look like?

• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Pay Range: undefined Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Pay Range: undefined Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!