Assistant General Manager

Boston Pizza International; Richmond; On-site; CAD 70,000 - 100,000; Full time

Job summary

Boston Pizza International is seeking an Assistant General Manager (AGM) to oversee daily restaurant operations and the Front of House team. You will lead by example, train and develop staff, and schedule performance while ensuring an outstanding guest experience from start to finish.

You will champion hospitality foundations, uphold brand standards, and foster a fun, safe work environment, contributing to a thriving workplace culture. Strong leadership and communication are essential.

Qualifications

• Leads by example and coaches the Front of House team.
• Manages staffing, scheduling, and performance.
• Drives a positive guest experience through hospitality standards.

Responsibilities

• Oversee daily restaurant operations and guest experience.
• Train and develop Front of House staff.
• Schedule and manage performance of team members.
• Maintain safety and brand standards while enhancing workplace culture.

Skills

Leadership

People management

Time management

Communication

Job description

Assistant General Manager (AGM)

Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Assistant General Manager look like?

• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Pay Range: undefined Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!