Assistant General Manager

Boston Pizza International, Inc. (New Glasgow); Fredericton; On-site; CAD 65,000 - 90,000; Full time

Job summary

Boston Pizza is seeking an Assistant General Manager to oversee daily restaurant operations, including training, staffing, scheduling and performance management of the front-of-house team. This role focuses on delivering an excellent guest experience, upholding brand standards, and fostering a fun, safe workplace culture.

The AGM will lead by example, manage time efficiently, and coach team members to achieve goals while maintaining composure in a fast-paced environment.

Qualifications

• Experience leading front-of-house teams.
• Ability to train and develop staff.
• Strong communication and coaching skills.

Responsibilities

• Leads by example and works alongside their team members.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by working cohesively with all team members.
• Champions the Foundations of Hospitality and Boston Pizza Brand Standards.
• Effectively communicates goals, challenges, and coaches the team for progress.
• Maintains a positive, calm demeanor in a fast-paced environment.
• Pursues professional development opportunities and growth.

Skills

Leadership

Team management

Time management

Communication

Job description

Overview

Assistant General Manager (AGM)

Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Responsibilities

What does a successful Assistant General Manager look like?

• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
• Maintains a positive composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!