Assistant Front Store Manager

Shoppers Drug Mart; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading retail company as an Assistant Front Store Manager in Toronto. You'll assist in managing store operations, ensuring customer satisfaction, and optimizing profitability. This role involves effective leadership, collaboration with staff, and adherence to HR standards, all while contributing to a community-focused environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Previous retail management experience.
• Effective collaboration with management teams.
• Superior interpersonal and communication skills.

Responsibilities

• Assist the Front Store Manager in managing resources.
• Ensure staffing levels are adequate for operations.
• Comply with Human Resources Standards.

Skills

Planning

Decision-making

Leadership

Time management

Organization

Job description

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Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

Summary:

To assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Duties & Responsibilities:

Operations:

• Maintain Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability.
• Work with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
• Assist in managing labour scheduling in conjunction with the FSM, leveraging Work Force Management (WFM) to maximize labour productivity.
• Ensure staffing levels are adequate to effectively operate the business.

Human Resources:

• Comply with Human Resources Standards.
• Assist with hiring in conjunction with the FSM, supporting hiring for all departments except Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Drive Blue Culture, engagement, and motivate staff through leading by our Core Values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Planning and preparation for inventory management.
• Use judgment and decision-making skills to control expenses.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and ability to prioritize activities quickly.
• Effective organization and planning skills.

Experience:

• Previous retail management experience.
• Ability to drive the business, lead by example, and support corporate programs.
• Effective collaboration with management teams.
• Superior interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Relationship-building with key internal and external stakeholders.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Our Associate Owners recognize Canada's diversity and strive to reflect this in their stores through inclusive hiring, product offerings, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws and upholding our Code of Conduct, reinforcing the trust of our customers and stakeholders.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail