Assistant Front Store Manager

Shoppers Drug Mart Inc.; Pickering; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company seeks an Assistant Front Store Manager to support the Front Store Manager in optimizing store operations and enhancing customer experience. This role involves managing resources, driving staff engagement, and ensuring compliance with HR standards. Join a community-focused team that values diversity and offers competitive pay and benefits.

Benefits

Purchase discount

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Previous retail management experience.
• Strong interpersonal and coaching skills.

Responsibilities

• Assist in managing labor scheduling and optimize store standards.
• Ensure compliance with Human Resources standards.

Skills

Planning

Decision-making

Leadership

Time management

Communication

Job description

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Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with the customer at the centre of everything you do.

Why this role is important?

Summary:

To assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Duties & Responsibilities:

Operations:

• Maintain Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability.
• Work with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
• Assist in managing labor scheduling and leverage Work Force Management (WFM) to maximize labor productivity.
• Ensure staffing levels are adequate to effectively operate the business.

Human Resources:

• Comply with Human Resources Standards.
• Assist with hiring in conjunction with the FSM, supporting hiring for all departments except Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Drive Blue Culture, engagement, and motivate staff through core values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Planning and preparation for inventory management.
• Use judgment to control expenses.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and prioritization skills.
• Effective organization and planning skills.

Experience:

• Previous retail management experience.
• Ability to drive the business, lead by example, and support corporate programs.
• Effective teamwork with management.
• Strong interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Relationship-building with internal and external stakeholders.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business while benefiting from a national brand. Enjoy perks like a purchase discount, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, colleagues, customers, and community.

Our Associate Owners recognize Canada's diversity and strive to reflect it in products, hiring, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws and upholding our Code of Conduct, which meets customer and stakeholder expectations.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

Referrals increase your chances of interviewing at Shoppers Drug Mart by 2x.

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