Assistant Front Store Manager

Shoppers Drug Mart; Richmond; On-site; Full time

Job summary

Shoppers Drug Mart is seeking a Front Store Assistant Manager to improve store operations and manage human resources. This role is pivotal in achieving store objectives and enhancing customer satisfaction, requiring previous retail management experience and strong leadership skills.

Benefits

Purchase discount program

Flexible and varied schedules

Online learning through Academy

Qualifications

• Previous retail management experience is required.
• Effective leadership and ongoing mentorship skills are crucial.
• Strong coaching and communication skills needed.

Responsibilities

• Assist the Front Store Manager in managing store resources.
• Maintain store standards to enhance customer experience.
• Help with staffing and human resource functions.

Skills

Planning

Decision Making

Time Management

Organization

Leadership

Coaching

Communication

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
• To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
• Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

• Complies with Human Resources Standards
• To help with hiring in conjunction with the FSM, Hires and/or supports hiring for all departments, excluding Pharmacy
• Maintains wage administration within SLPH guidelines
• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

QUALIFICATIONS:

• Planning, Judgement and Decision Making
• Planning and preparation for Inventory Management
• Use judgment and decision-making skills to control expenses
• Provides effective leadership and ongoing mentorship and ensures development of all staff
• Efficient time management skills
• Able to prioritize activities quickly in response to changing initiatives
• Effective organization and planning skills

EXPERIENCE:

• Previous retail management experience
• Demonstrated ability to drive the business, led by example and support corporate programs
• Works effectively with management team
• Superior interpersonal, coaching and communication skills
• Business and financial acumen
• Relationship builder with key internal and external agencies

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche : $19.15 / 19,15$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.

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