Assistant Front Store Manager

Shoppers Drug Mart Inc.; Burnaby; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Assistant Front Store Manager to enhance customer experience and drive store profitability. This role involves supporting the Front Store Manager in managing resources, maintaining store standards, and fostering a positive work culture. The ideal candidate will possess strong leadership and organizational skills, along with retail management experience. Join a community-focused team that values diversity and offers competitive pay, flexible schedules, and opportunities for growth. If you are passionate about delivering exceptional service and leading a team, this is the perfect opportunity for you.

Benefits

Employee discounts

Flexible schedules

Online learning opportunities

Qualifications

• Strong planning and decision-making skills to optimize store operations.
• Ability to lead and mentor staff effectively.

Responsibilities

• Assist in managing store resources to achieve objectives.
• Ensure compliance with HR standards and effective staffing levels.

Skills

Planning and decision-making skills

Inventory management

Leadership and mentorship

Time management

Interpersonal and communication skills

Education

Previous retail management experience

Job description

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Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

Assist the Front Store Manager (FSM) in managing the human, physical, and financial resources of the store, focusing on improving product flow from the backroom to the sales floor to achieve store objectives.

Duties & Responsibilities:

Operations:

• Maintain Store Standards to optimize customer experience, drive traffic, and impact profitability.
• Work with the Management Team to ensure Store Standards are consistently met, including in the backroom.
• Assist in labor scheduling and leverage Workforce Management (WFM) to maximize productivity, in conjunction with the FSM.
• Ensure staffing levels are adequate for effective store operation.

Human Resources:

• Comply with Human Resources Standards.
• Assist with hiring in collaboration with the FSM, supporting hiring across departments excluding Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Drive Blue Culture, engagement, and motivate staff through core values.

Qualifications:

• Planning, judgment, and decision-making skills.
• Inventory management planning and preparation.
• Use judgment to control expenses.
• Provide effective leadership, mentorship, and staff development.
• Efficient time management and prioritization skills.
• Strong organization and planning abilities.

Experience:

• Previous retail management experience.
• Ability to drive the business by example and support corporate programs.
• Effective collaboration with management teams.
• Excellent interpersonal, coaching, and communication skills.
• Business and financial acumen.
• Ability to build relationships with internal and external stakeholders.

Why work at Shoppers Drug Mart?

Each store has an Associate-Owner, allowing you to work for a local business while benefiting from a national brand. Enjoy discounts, flexible schedules, competitive pay, and online learning through Academy. Take ownership and find ways to care for patients, coworkers, customers, and the community.

We value Canada's diversity and strive to reflect it in our products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe in doing the right thing by complying with laws as part of our Code of Conduct, reinforcing stakeholder and customer trust.

Additional Details:

• Hiring Range: $18.70/hour, based on experience, knowledge, and location.

Job Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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Locations include Burnaby, Richmond, Coquitlam, and nearby areas with recent postings within the last few weeks or months.