Assistant Fitness Manager

Fitness World Canada; Richmond; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay + bonus

Group benefits

Complimentary membership

Discounted personal training, products

Career growth opportunities

Job summary

Fitness World Canada is seeking an Assistant Fitness Manager in Richmond, BC. The role reports to the General Manager and Fitness Manager, overseeing fitness services and leading a team to deliver a best-in-class experience for members.

You will drive client acquisition, ensure high‑quality training programs, and manage administration of personal training products while promoting safety and operational excellence.

Qualifications

• Active Personal Trainer Certification and First Aid Certification required.
• Leadership and/or management experience in sales, retail or hospitality preferred.
• Effective communication, interpersonal and public speaking skills.

Responsibilities

• Oversee fitness and personal training products and services at the club.
• Build and maintain a high performing fitness team of Personal Trainers.
• Achieve financial results, member retention and satisfaction; enforce company policies.
• Lead daily, weekly and monthly check-ins, development and training with employees.
• Address health and safety concerns and report incidents to leadership.

Skills

Leadership

Public speaking

Effective communication

Team player

Motivated self-starter

Strong work ethic

Education

Active Personal Trainer Certification

First Aid Certification

Tools

dotFIT usage

Job description

Richmond, BC
Club Leadership
Full-time
Jan 13, 2026
Yearly: $45000 - $60000

We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.

Please Note

• Fitness World does not offer remote roles — all recruitment is conducted in person.
• We will contact applicants directly regarding their application.
• We never request sensitive information (e.g., SIN, banking details) before an in-person interview.

If you receive a suspicious message claiming to be from Fitness World, do not respond or share any personal information.

Assistant Fitness Manager

The Assistant Fitness Manager (AFM) reports the General Manager and Fitness Manager and oversees all fitness and personal training products and services offerings of a Fitness World location. The AFM builds and maintains an engaged and high performing fitness team of Personal Trainers, and ensures a best in class fitness experience for our members. The AFM is also responsible for the achievement of financial results, member retention and satisfaction; execution of company policies, procedures and programs; and exemplifying the company’s culture and values.

Responsibilities

People Management

• Ensure employees adhere to company policies, procedures and programs, including health and safety, member management, human resources, payroll, etc.
• Provide leadership to employees, including coaching, feedback, goal setting and performance management to support their long-term career and personal development.
• Conduct daily, weekly, monthly check-ins, development and training with employees.

Fitness Management

• Achieve personal training and supplement goals through effective leadership and motivation of Personal Trainers.
• Implement personal training programs and promotions alongside the General Manager to achieve department goals, client acquisition and penetration of member base.
• Ensure Personal Trainers develop engaging and high-quality personal training programs for their clients that align with client goals.
• Ensure accurate administration of personal training products and services, measurement tracking, dotFIT usage and session redemption procedures.
• Immediately address cleanliness, health and safety concerns and incidents; and report incidents to the General Manager and Human Resources via the Accident & Incident Report Form.
• Foster strong relationships other departments and functional areas of the company, for example Accounting & Finance, HR & Payroll, IT, Marketing, Repairs & Maintenance, etc.
• Additional duties may be assigned

Education & Experience

• Active Personal Trainer Certification and First Aid Certification required
• Leadership and/or management experience in sales, retail or hospitality is preferred
• Effective communication, interpersonal and public speaking skills
• Has an exceptional work ethic
• Motivated self-starter and team player
• Professional, punctual and organized

Our Values

• Passionate: We put our all into everything we do & empower each other to be our best selves every day.
• Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.
• Fun: We laugh, smile, & enthusiastically have a good time, all the time.
• Community: We work, sweat & give back together, creating connected communities inside & out

Our Perks

• Earnings potential that rewards you for your effort, including competitive base pay and bonus for club revenue (uncapped)
• Top performing Assistant Fitness Managers average $60k + total compensation annually
• Group benefits (dental, extended health & travel)
• Complimentary Membership for You and One Other
• Discounted personal training, supplements and retail clothing
• Develop a career path and highly transferable skills

Growth Opportunities

Fitness World is dedicated to growing our brand and the communities we serve. As a result, there are many growth opportunities for ambitious individuals. Joining Fitness World as an Assistant Fitness Manager provides you an immediate leadership opportunity and a pathway to advance your career, whatever you aspiration, including General Manager and District Manager. We’re committed to our talent’s personal and professional development and provide direct exposure to our district managers, directors and CEO.

Education & Experience

• Leadership and/or management experience in sales, retail or hospitality is preferred
• Personal Trainer Certification Required
• Effective communication, interpersonal and public speaking skills
• Has an exceptional work ethic
• Motivated self-starter and team player
• Professional, punctual and organized

About Fitness World

Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone! Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it’s changed hands over the years, we continue to provide best in class health and fitness facilities and services.