Assistant Director of Wellness

Amica Mature Lifestyles Inc.; West Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in senior living is seeking an Assistant Director of Wellness to oversee daily operations and resident care. This role involves ensuring quality service delivery, supervising teams, and working collaboratively within a multi-disciplinary environment. Candidates should possess an RPN qualification and experience in senior care leadership. Join a team dedicated to enriching the lives of seniors in a rewarding and dynamic environment.

Qualifications

• Minimum 3 years’ experience as an RPN.
• Minimum 1 year of leadership experience.
• Familiar with seniors’ care and healthcare issues.

Responsibilities

• Oversee general wellness operations and compliance with standards.
• Manage and implement resident care plans.
• Supervise and mentor team members.

Skills

Supervision

Interpersonal communication

Organizational skills

Time management

Problem resolution

Education

RPN from a recognized program

Tools

YARDI

Word

Excel

Outlook

Job description

Job Description

ASSISTANT DIRECTOR OF WELLNESS

Amica Lions Gate

Full-Time Contract (6-months)

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

JOB SUMMARY

Reporting to the Director of Wellness (DOW), the Assistant Director of Wellness (ADOW) is responsible for effective day-to-day operations including planning, coordinating, supervising, and leading of general wellness operations in addition to overseeing assigned neighborhood, keeping in line with the Amica standards and expectations set out by governing bodies.

KEY DUTIES

1. In collaboration with the Director of Wellness Wellness, Assistant Director of Wellness (ADOW) is responsible for maintaining and managing the development, delivery and performance of nursing by:

• Developing and implementing effective service delivery methods that capture all program elements and ensure accountability at all service levels
• Ensuring appropriate program administration, company alignment, and legal compliancereviewing and completing assessment of prospective residents to ensure their needs are met
• Assessing potential new residents for levels of physical and cognitive functioning and determining level of care within 30 days before move-in and as regulations stipulate
• Developing, maintaining, and implementing resident care plans
• Completing and/or submitting all reports related to nursing as required by applicable legislation
• Overseeing Medication Care Partners and Wellness Nurses to ensure resident care needs are met
• Scheduling, forecasting staffing levels, recruitment/retention, onboarding and orientation, return to work plans and performance management
• Following protocols for the investigation of team member and resident accident/incident reports
• Investigating and resolving team member / resident related complaints and concern
• Counsel, guide and mentor team member performance in areas of non-compliance
• Identifying training and development needs and opportunities to enhance performance and foster growth
• Organizing and facilitating in-service and continuing education programs related to wellness and nursing
• Evaluating the effectiveness of all aspects of health and safety policies within the Residence
• Fostering and maintaining strong relationship with residents and their families by being available and responding to inquiries in a courteous manner
• Providing expert interpretation of wellness procedures and policies to residents, families, medical partners, other departments, or service providers, as required
• Planning and monitoring budgeting for the department and managing financial constraints

2. Actively participates as a member of a multi-disciplinary team responsible for resident care and services by collaborating with team members in the development of holistic resident care plans, flow sheets and problem-oriented charting and communicating formally and informally with other department leaders as part of the local leadership team

3. Keeps the Director of Wellness promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action, which may be taken

4. Assumes responsibility for the wellness department in the absence of the Director of Wellness

5. Ensures that the work environment is safe and healthy. Ensures that own work and the work of all staff is carried out in accordance with applicable environmental, health and safety legislation, policies and procedures and all other legislation, policies and procedures relevant to the work

6. Performs other related duties consistent with the duties outlined above as assigned.

STATEMENT OF (MINIMUM) QUALIFICATIONS

Education:

• RPN from a recognized program, with a current certificate of competence with the College of Nurses of Ontario

Experience:

• Minimum (3) years’ experience as an RPN
• Minimum One (1) year leadership experience

Knowledge:

• Seniors’ care, aging, dementia and diversity
• Healthcare and memory care issues
• Leadership best practices and principles
• Legislative regulations and policies related to retirement care
• Changes in mobility of seniors and mechanical lifting devices
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff

Competencies, Skills & Abilities:

• Ability to supervise staff, organize and schedule work functions and motivate a team
• Strong oral, verbal and interpersonal communication skills
• Ability to prepare and administer departmental budgets
• Ability to develop and maintain effective working relationships with a wide variety of people
• Excellent organizational and time management skills
• Ability to treat residents and team members with respect, dignity and care
• Ability to resolve contentious or sensitive issues or situations
• Computer literate in Word, Excel, Outlook and electronic care systems
• Ability to maintain confidentiality of resident information
• Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

Personal Suitability:

• Demonstrates a strong desire to serve and care for seniors
• Open, friendly and responsive
• Able to apply tact, discretion and sound judgement
• Trustworthy, hands-on leader
• Shows initiative and commitment to excellence
• Resident centred

Desirable Qualifications:

• Courses in gerontology, aging or dementia are an asset
• Experience with YARDI (electronic care system) preferred
• Experience in a senior living care environment preferred

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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