Assistant Department Sales Manager, Clothing and Footwear

SAIL Outdoors Inc.; Laval; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at an outdoor sports retailer where your passion for customer service and sales can shine. This role is perfect for someone who thrives in a fast-paced environment and loves to support and empower others. As a key member of the management team, you will help create a culture focused on exceptional customer experiences while ensuring that departmental goals are met. With generous employee benefits and a commitment to training, this position offers a chance to grow in a vibrant company that values its team members. If you are ready to take on new challenges and make a real impact, this opportunity is for you!

Benefits

Generous employee rebates

Privilege discounts with partners

Continued training

Employee and Family Assistance Program

Group insurance program

RRSP with employer contribution

3 weeks vacation

Sick days

Years of contribution recognition program

Qualifications

• Strong customer service and sales skills are essential.
• Ability to coach and empower team members effectively.

Responsibilities

• Provide exceptional customer service and support to the team.
• Ensure departmental objectives are met through structured work.

Skills

Customer Service

Sales

Adaptability

Team Leadership

Goal Achievement

Job description

SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Job description:

I am my Department Manager’s right hand and I’m a reference in terms of customer service and sales. The employees in the department can count on me to answer their questions.

In this position, you will not be bored. You will work alongside the other members of the management team. Your days will be full as you will take charge of the following responsibilities:

1. Listening, advising, and offering exceptional customer service to our customers;
2. Mobilizing, coaching, and empowering the team by sharing the company as well as the management team’s vision;
3. Ensuring that objectives are met in the department by structuring and organizing the work to be done;
4. Being the point of reference when it comes to applying standards and policies for the department, as well as in customer service;
5. Creating a selling and customer experience culture in my department;
6. Supporting my Department Manager and ensuring that instructions are respected in his/her absence.

Benefits offered:

• Generous employee rebates
• Privilege discounts with partners
• Continued training
• Employee and Family Assistance Program
• Group insurance program (50% of premiums paid by employer)
• RRSP with employer contribution
• 3 weeks vacation
• Sick days
• Years of contribution recognition program

– You always put the customer first?
– You are a reference in customer service, sales and product knowledge?
– You show adaptability and act as an agent of change in your team?
– You know how to get results and achieve goals?

JOIN THE EXPEDITION!