Assistant department manager

Independent Grocers Alliance; Laval (administrative region); On-site; CAD 42,000 - 60,000; Full time

Job summary

Independent Grocers Alliance in Laval, QC seeks an assistant department manager to lead daily activities in-store and support the department manager. This role focuses on customer service excellence and team leadership within a dynamic retail environment.

Applicants should have a high school diploma and at least 2 years in retail or customer service, with a willingness to learn through our training courses. Day shifts and a 40-hour workweek are provided, with opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in retail or customer service.
• Willing to learn and participate in training courses.

Responsibilities

• Manage day-to-day activities within the department in collaboration with the department manager.
• Provide feedback to team members for their development and to achieve goals.
• Collaborate with production and customer service clerks; ensure exceptional customer service.
• Assist with inventories, price lists, marketing, and salary productivity in line with standards.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Job description

Number of hours per week : between 40 and 40

Shift :Day

Availability :Anytime

We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process.

Become an assistant department manager!
Are you curious to learn more about food, are you motivated and resourceful?
In your family you are considered as the one who is always available to help others?
Then this job should interest you!

You might be wondering if you can apply if...
You have 2 years experience in retail or customer service?
YES! As long as you are interested in learning about this role, we want to talk to you!

You have a high school diploma or equivalent?
YES!

Are you already working in this similar role and looking to expand?
YES! We offer several training courses that will allow you to develop and we are always looking for new employees in store!

What might a typical day look like?
As an assistant department manager, you will have to :

• perform day-to-day management activities within your department in collaboration with the department manager;
• provide team members with the feedback necessary for their professional development and the achievement of established objectives;
• collaborate with the production and customer service clerks; - Ensure the implementation of exceptional customer service
• in collaboration with the manager, ensure the management of inventories, price lists, marketing and salary productivity according to established standards in order to ensure business readiness;

Advantages:

• Teamwork
• Flexible
• Skill development and advancement opportunities