Assistant Community Manager

QuadReal Property Group; Mississauga; Vor Ort; CAD 50.000 - 55.000; Vollzeit

Zusammenfassung

QuadReal Property Group is hiring an Assistant Community Manager to oversee leasing, resident relations and administrative duties at the property. The role focuses on implementing resident engagement, planning events, and upholding QuadReal values while serving residents, staff, vendors, and the public.

Responsibilities include leasing processes, notices, privacy compliance, reporting, and coordinating maintenance.

Qualifikationen

• Experience in Property Management, Hospitality, or related industries.
• Post-secondary education preferred.
• Strong attention to detail and problem-solving.
• Self-starter with initiative and professionalism.
• Ability to build relationships with staff, vendors, residents.
• Willingness to work flexible hours; customer-service focus.
• Knowledge of Yardi Voyager and MS Office Suite.

Aufgaben

• Oversee leasing and resident relations, track vacancy, renewals, and move-ins.
• Engage prospects, conduct tours, process applications, prepare leases.
• Maintain knowledge of property and amenities, provide move-in orientation.
• Support front desk and front desk operations as needed.
• Handle notices and ensure privacy compliance; assist with collections.
• Provide feedback on rental rates, promotions, and market conditions.
• Monitor safety, conduct inspections, coordinate maintenance.

Kenntnisse

Property management

Hospitality experience

Attention to detail

Multitasking

Self-starter

Customer service

Flexibility in hours

Yardi Voyager knowledge

Microsoft Office

Smartphone/Tablet tech

Ausbildung

Post-secondary education

Tools

Yardi Voyager

MS Office (Word, Excel, Outlook, PowerPoint)

Jobbeschreibung

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Role Description:

Reporting to the Community Manager, the Assistant Community Manager is responsible for the administration andleasing functions at the property. The Assistant Community Manager is responsible for the implementation andexecution of resident relations and engagement programs, including the planning and execution of residentappreciation events. All duties will be completed while upholding QuadReal’s mission, vision, and values serving asa brand and cultural ambassador for our residents, co-workers, vendors, and public.

Responsibilities:

Leasing & Marketing

• Perform the overall leasing and resident relations functions at the property, evaluating and monitoring metricsthat include vacancy, sales, renewals, move-in, move-out, notices, etc.
• In partnership with the leasing concierge participate in the full leasing process including, engaging withprospects, conducting community tours, processing applications and compiling lease documentation.
• Maintain a comprehensive knowledge of the property, including availability of suite types and layouts, commonareas and amenities of the building, surrounding neighborhood and value-added services provided
• Communicate and work with Community Manager to ensure suites are delivered on time and aspromised,providingmove-in inspections and new home orientation with new residents
• Provide feedback and recommendations to Community and Revenue Manager on rental rates, promotions, andoverall market conditions with a view to maximizing revenue at the property

Administration and Reporting

• Issue and deliver notices such as: Violation Notice, Notice to End Tenancy, Notice to Enter, Notice of Renewals,by an approved method of service
• Ensure compliance with all privacy rules and regulations
• Monitor aged receivables report for delinquency and assist the Community Manager with collection ofdelinquentrents

Office Management

• Responsible for ensuring all property management policies, procedures, and operations are executed toQuadReal standards
• Provide administrative support as required, including preparation of notices and other residentcorrespondence,QRLivingupdates, courier & mail handling
• Support front desk functions from time to time, working out of the front desk vestibule or other designated areabased on team schedules as assigned

Customer Service / Resident Relations

• Professionally and courteously handle all inquiries, feedback, complaints, or concerns
• Promote usage of Resident facing technology

Maintenance & Health and Safety

• Actively monitor deficiencies in suites and common areas and produce work orders as required
• Conduct annual, periodic and pre-move out suite inspections and coordinate maintenance required as appropriate
• Ensure an adequate inventory of made ready suites
• Maintain and ensure compliance with fire safety plans and other emergency procedure

Experience and Qualifications:

• Experience in Property Management, Hospitality, or other closely related industries
• Post-secondary education preferred
• Strong attention to detail, problem-solving, ability to multitask
• Must be a self-starter with a high degree of initiative, flexibility, and professionalism
• Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public and residents
• A passion for excellence in customer service delivery
• Ability to work flexible hours
• Knowledge of Yardi Voyager and MS Office (Word, Excel, Outlook, and PowerPoint)
• Familiarity with smart phone and tablet technology

This job posting is for an existing vacancy within our organization.

The expected annualized base salary range for this role is $50,000 – $55,000.

Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

QuadReal Residential Properties G.P. Inc. will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.