Assistant Business Manager (Retail Banking)

Industrial and Commercial Bank of China (Canada); Toronto; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Company pension

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Job summary

Industrial and Commercial Bank of China (Canada) seeks a Retail Banking Specialist to develop new business, promote products, and achieve sales targets at our Toronto Bay Street branch. You will collaborate with marketing and branch teams to grow the customer base.

The role requires a university degree in business or finance and at least three years in financial services, with fluent English and Mandarin. We offer pension, health benefits, and employee assistance programs.

Qualifications

• 3+ years of experience in the Financial Services or Banking Industry.
• Strong sales and negotiation skills.
• Excellent communication and presentation skills.
• Ability to work in a team environment and meet deadlines.

Responsibilities

• Develop new business for the Retail Banking Department by promoting and delivering retail banking products and services to targeted customers and groups.
• Promote, sell, and deliver retail banking products and services to meet sales goals.
• Support on Web Product optimization and Social Media management, planning and optimizing channels for branding and marketing.
• Provide administrative support for Branches Marketing and guide branches in marketing activities for retail business.
• Expand potential customer groups in line with the retail target customer development strategy.

Skills

Sales skills

Negotiation

Communication

Presentation

Interpersonal

Team collaboration

Regulatory compliance

Pressure handling

Education

Undergraduate degree

Job description

Reports To:

Head of Retail Banking Department

Employment Type:

Full-Time Permanent

Location:

333 Bay St, Toronto, ON M5H 2R2

Responsibilities:

• Develop new business for the Retail Banking Department by promoting and delivering a range of retail banking products and services to targeted customers and groups.
• Promote, sell, and deliver retail banking products and services so as to meet the sales goals.
• Support on Web Product optimization and Social Media management, strategically planning and optimizing channels for the Bank's branding and marketing.
• Provide administrative support for Branches Marketing, actively support and guide branches in conducting marketing activities for retail business.
• Expand potential customer groups in line with the retail target customer development strategy.

Required Formal Education:

• Undergraduate Degree in Business, Finance, Economics, Marketing, or a related field.

Work Experience:

• 3+ years of experience in the Financial Services or Banking Industry.

Skills:

• Strong sales and negotiation skills.
• Excellent communication and presentation skills to engage with customers.
• Highly motivated, committed, and responsible, with the ability to work in a team environment.
• Excellent interpersonal skills with the ability to establish and maintain effective working relationships at all levels, and build a strong team spirit with other departments and partners.
• Good observance and adaptability to maintain all the Bank’s regulations, policies, and compliance procedures.
• Ability to work under pressure to meet customer deadlines.
• Maintain the Bank’s Code of Conduct at all time, with strong ethic to follow the Bank's policies and regulatory requirements.

Special Requirements:

• Fluent in English and Mandarin.
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance

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