Business Management Consultant, Private Banking

CIBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Employee share purchase plan

MomentMakers

Job summary

CIBC is seeking a Business Management Consultant for Private Banking to lead strategic and operational initiatives nationwide. The role partners with senior leadership to drive cross-functional change, improve processes, and enhance client outcomes.

You will develop dashboards and analyses to support decisions and manage multiple priorities in a fast-paced environment. You will work on-site full-time, collaborate with Technology, Risk, Legal and Compliance, and contribute to a strong performance

Qualifications

• Excellent ability to manage multiple priorities, workstreams and deadlines in a dynamic environment.
• Strong relationship-building skills with stakeholders across functions, regions and levels of seniority.
• Analytical and solutions-focused to identify issues, assess options and take practical actions.
• Clear written, verbal and presentation communication for leadership and frontline teams.
• Discretion, attention to detail and sound judgment in handling sensitive business matters.

Responsibilities

• Lead execution of strategic and operational business management activities for national Private Banking.
• Partner with cross-functional teams to drive change and improve processes for client outcomes.
• Prepare dashboards, updates and analyses to support leadership decisions and track progress.
• Coordinate cross-functional collaboration with Technology, Product, Risk, Training, Process Optimization, Legal and Compliance.
• Strengthen controls and continuous improvement, ensuring alignment with regulatory requirements and risk appetite.

Skills

Manage complexity

Relationship building

Analytical thinking

Communication

Professionalism

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As Business Management Consultant, Private Banking, you will lead the execution of strategic and operational business management activities for CIBC’s national Private Banking team. Reporting to the Director, Business Management, Private Banking, you will act as a key partner to the leadership team by driving business initiatives, coordinating cross-functional change, improving processes, and supporting strong business performance, employee experience, and client outcomes. This role is national in scope and requires strong business judgment, relationship management, analytical capability, and execution excellence in a fast-paced environment.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

• Drive strategic execution - Lead business management initiatives aligned to national Private Banking priorities and support the strategic objectives of senior leadership through strong planning, coordination, and delivery.
• Improve business effectiveness - Identify opportunities to simplify workflows, improve consistency, increase frontline capacity, and enhance operational effectiveness, employee experience, and client outcomes.
• Lead cross-functional collaboration - Partner with teams across Technology, Product, Business Risk, Training, Process Optimization, Business Effectiveness, Legal, and Compliance to advance key priorities and support successful change execution.
• Provide insight and reporting - Prepare dashboards, presentations, updates, and analysis to support leadership decision-making, track progress, and communicate outcomes effectively.
• Strengthen controls and continuous improvement - Assess business issues, recommend practical solutions, lead remediation activities, and help ensure alignment with regulatory requirements, internal policies, and CIBC’s risk appetite.

Who you are

• You can manage complexity. You have strong organizational skills and can independently manage multiple priorities, workstreams, and deadlines in a dynamic environment.
• You’re a strong relationship builder. You establish credibility quickly and work effectively with stakeholders across functions, regions, and levels of seniority.
• You’re analytical and solutions-focused. You can identify issues, assess options, and recommend practical actions that improve business performance and operational consistency.
• You communicate with impact. You have strong written, verbal, and presentation skills, and you are comfortable delivering updates and recommendations to leadership and frontline teams.
• You bring professionalism and sound judgment. You handle sensitive business matters with discretion, attention to detail, and a strong commitment to high-quality execution.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Relationship Management, Teamwork