Assistant Branch Manager - Islington & Rexdale, Etobicoke, ON

Scotiabank; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Scotiabank is seeking an Assistant Branch Manager for Islington & Rexdale, Etobicoke, ON. You will lead Retail Sales and Customer Service, guiding strategy execution and coaching staff to deliver exceptional client experiences.

The role emphasizes building relationships, growing deposits and advising clients, while ensuring compliance and adherence to bank standards in a dynamic branch environment.

Qualifications

• Experience leading and coaching retail banking teams to deliver customer service excellence.
• Proven ability to grow client relationships and drive financial advisory outcomes.
• Licenses to sell mutual funds and CIFP Diploma or bank-approved equivalent.
• Educational requirements to act as Alternate Branch Compliance Officer.

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams in a Scotiabank branch.
• Ensure business strategies and goals are executed to support team objectives.
• Coach staff to success and maintain a customer-focused culture.
• Build strong relationships with clients and partners to deepen banking relationships.

Skills

People management

Personal banking

Sales management

Relationship building

Mutual funds license

CIFP diploma or equivalent

Education

CIFP Diploma in Financial Planning

Alternate Branch Compliance Officer education

Job description

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Title: Assistant Branch Manager - Islington & Rexdale, Etobicoke, ON

Requisition ID: 274318

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
• Coach your team to success, both on an individual basis as well as for the Branch/Bank
• Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.