Assistant Branch Manager - Grow Branch & Lead Team

AttainFinance; Victoria; On-site; CAD 47,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Emergency Relief Fund

Attain4All

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

LendDirect, part of the Attain Finance family, is seeking an Assistant Branch Manager in Victoria, BC. You will work with the Branch Manager to lead the team and deliver exceptional service to customers securing financial solutions.

The role offers growth, a base salary of 47,320–61,880 CAD, full benefits from day one, and opportunities through leadership development and bonus programs.

Qualifications

• Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
• Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational background: High School diploma or associate/bachelor’s degree preferred.
• Industry experience of 1–2 years in consumer finance, lending, or banking preferred.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Skills

Leadership

Customer service

Team coaching

Communication

Education

High School diploma

Associate or Bachelor’s degree

Job description

LendDirect, part of the Attain Finance family, is seeking an Assistant Branch Manager in Victoria, BC. You will work with the Branch Manager to lead the team and deliver exceptional service to customers securing financial solutions.

The role offers growth, a base salary of 47,320–61,880 CAD, full benefits from day one, and opportunities through leadership development and bonus programs.