Assistant Branch Manager

RBC; White Rock; On-site; CAD 65,000 - 90,000; Full time

Job summary

RBC in White Rock, BC, is seeking an Assistant Branch Manager Advisor to lead and coach a client-focused team while driving sales enablement and advisory excellence. You will foster client relationships, deliver professional financial guidance, and collaborate with RBC partners to maximize opportunities, digital education, and multichannel usage.

The role emphasizes developing the team’s capabilities, with a strong focus on engagement, coaching, and community impact, supported by RBC's values

Qualifications

• Minimum of 2-3 years’ experience in a relationship management role within the financial industry.
• Experience in a coaching / leadership role, or acting as a mentor to service or sales professionals.
• Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 years.
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date.
• Demonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales results.

Responsibilities

• Ensure high employee engagement through talent management, development & career planning
• Deliver results through strong sales management routines and coaching ability
• Provide professional advice and education with an ability to address complex credit and investment personal & business needs
• Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Address local community needs through appropriate recruitment and management practices

Skills

Relationship management

Coaching / leadership

Advice Based Solutions

Building Talent

Client Discovery

Critical Thinking

Data Analysis

Digital Literacy

Inspiring

Long Term Planning

Strong communication

Decision-making

Independent / self-starter

Multitasking

Education

Mutual Funds accreditation (IFIC or CSC)

Post-secondary diploma/degree in Commerce or Business Administration

Completion of mutual fund branch management exam (BCO)

Job description

What is the opportunity?

As an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.

Job Description

What is the opportunity?

As an Assistant Branch Manager Advisor, your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you deliver an exceptional client experience and maximize opportunities through an emphasis on sales enablement and coaching, digital education and usage, and collaboration with RBC partners. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

• Ensure high employee engagement through talent management, development & career planning


• Deliver results through strong sales management routines and coaching ability


• Provide professional advice and education with an ability to address complex credit and investment personal & business needs


• Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice.


• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience


• Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage


• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team


• Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have

• Minimum of 2-3 years’ experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)


• Experience in a coaching / leadership role, or acting as a mentor to service or sales professionals


• Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund sales experience within the last 3 years


• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date


• Demonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior sales results

Nice-to-have

• Strong communication and decision-making skills, with the ability to communicate and lead change


• Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment


• A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What's in it for you?

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation


• Leaders who support your development through coaching and managing opportunities


• A world-class training program in financial services


• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Job Details

• Address: 1586 JOHNSTON RD, UNIT 1:WHITE ROCK


• City: White Rock


• Country: Canada


• Work hours/week: 37.5


• Employment Type: Full time


• Platform: PERSONAL & COMMERCIAL BANKING


• Job Type: Regular


• Pay Type: Salaried


• Posted Date: 2026-08-14


• Application Deadline: 2026-08-27

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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