Assistant Branch Manager

Industrial Alliance Insurance and Financial Services Inc; Toronto; Hybrid; CAD 72,000 - 97,000; Full time

Benefits offered by this job

Flexible group insurance

Pension plan

Stock purchase plan

Vacation and wellness days

Telemedicine

Job summary

Industrial Alliance Insurance and Financial Services Inc is seeking an Assistant Branch Manager to support Branch Managers with administrative and operational duties in a hybrid Toronto-area environment.

The role emphasizes preparing reports, coordinating audits, and driving process improvements. A university degree and two years of relevant experience, plus proficiency in Microsoft Office, are required. The position offers flexible benefits and a collaborative team culture.

Qualifications

• University degree or equivalent post-secondary education.
• CIRE Retail Securities Exam and Supervisor Exam, plus minimum two years of relevant experience.
• Intermediate/Advanced skills in Microsoft Office (Excel, PowerPoint and Word).
• Strong organizational and management skills.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently.
• Ability to meet deadlines.

Responsibilities

• Provide administrative support by preparing Branch Review documentation, agendas, and materials for Branch Managers.
• Prepare pre-audit questionnaires and branch site visit reports; review head office audits and address deficiencies.
• Assist with branch review activities and participate in special projects; respond to advisors on administrative questions.

Skills

Microsoft Office

Organizational skills

Communication skills

Initiative

Deadline-oriented

Independent work

Education

University degree or equivalent post-secondary education

Tools

CIRE Retail Securities Exam

Supervisor Exam

Job description

Build the future with us

Reporting to the Regional Manager, the Assistant Branch Manager is responsible for supporting the Branch Managers and providing operational and administrative support and assisting the Branch Managers with compliance supervision.

What you’ll accomplish with us

1. Provide administrative support by:

• Preparing Branch Review documentation and presentation materials, as requested by Branch Managers.
• Preparing meeting agendas and meeting materials and documents.
• Preparing pre-audit questionnaires and reports for semi-annual visits performed by Branch Managers.
• Preparing branch site visit reports of findings and follow up for resolution of deficiencies.
• Preparing other branch reports as required.
• Reviewing daily blotters.
• Approving KYC updates and new accounts.
• Staying informed regarding industry trends and issues.
• Ensuring compliance policies and procedures are followed and put into practice.
• Reviewing and following up on all head office corporate audits to ensure compliance and attention to deficiencies and providing responses back to head office.

2. Provide operational support by:

• Assisting with branch review activities.
• Participating in special projects
• Respond to advisors and their staff regarding their questions on administrative issues
• Find solutions to pending items on behalf of advisors by dealing with different head office departments
• Follow up with departments when responses have not been received

3. Contribute to the effective functioning of the branch team by:

• Building effective working relationships across the team and with various business line and corporate function contacts.
• Maintaining a high level of customer service.
• Facilitating a culture of open and honest communication.
• Actively participating and contributing to touch bases and team meetings.
• Encouraging the generation of new ideas and approaches.
• Actively sharing knowledge and experience to enhance the development of all team members.
• Developing and executing a meaningful employee development plan.

What could accelerate your success in this role

• University degree or equivalent post-secondary education.
• Canadian Investment Regulatory Exam (“CIRE”) Retail Securities Exam and Supervisor Exam, and Minimum two years of relevant experience acceptable to the Corporation
• Intermediate/Advanced Skills in Microsoft Office (Excel, PowerPoint and Word).
• Strong organizational and management skills.
• Excellent written and verbal communication skills.
• Ability to take initiative and work independently.
• Ability to meet deadlines.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

The typical hiring range for this position is between 72000$ and 97000$ CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.