Assistant Branch Manager

RBC; Laval (administrative region); On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking an Assistant Branch Manager in Laval to motivate and guide a team of Advisors. This role includes ensuring high employee engagement, delivering on sales objectives, and establishing community relationships. Candidates must have a minimum of 2 years experience in a coaching role within the financial industry and bilingualism is required. The position offers competitive compensation and a strong focus on personal development within a dynamic team environment.

Benefits

Comprehensive Total Rewards Program

Performance-based bonuses

World-class training program

Qualifications

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry.
• Proven success in business growth, establishing community and client relationships.
• At least 2 years of licensed mutual fund sales experience within the last 3 years.

Responsibilities

• Ensure high employee engagement through talent management and career planning.
• Deliver results through strong sales management routines and coaching.
• Coach team on client advice, digital enablement, and multichannel usage.

Skills

Advice-Based Solutions

Building Talent

Client Discovery

Critical Thinking

Data Analysis

Digital Literacy

Inspiring

Long-Term Planning

Education

Bilingualism (English and French)

Mutual Funds accreditation (IFIC or CSC)

Completion of mutual fund branch management exam (BCO)

Post-secondary diploma/degree in commerce or business administration

Job description

Job Description

This is an opportunity for candidates to express their interest in current and future positions in the Lanaudiere and Mauricie regions.

What is the opportunity?

As an Assistant Branch Manager, you motivate and coach a high‑performing team of Advisors in a dynamic, high‑volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enabled digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

• Ensure high employee engagement through talent management, development and career planning
• Deliver results through strong sales management routines and coaching ability
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Leverage partners to establish both internal and external working relationships to support business objectives
• Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must‑have

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry
• Proven success in business growth, as well as establishing community and client relationships
• At least 2 years of licensed mutual fund sales experience within the last 3 years
• Mutual Funds accreditation (IFIC or CSC)
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of the start date
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French‑speaking needs

Nice‑to‑have

• Experience in both business and personal banking
• Strong understanding of sales management routines and ability to lead the team to action
• Post‑secondary diploma/degree, ideally in commerce, business administration, or related experience
• Entrepreneurial mindset, with the ability to seek out and develop new business

What’s in it for you?

• A comprehensive Total Rewards Program including performance‑based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world‑class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Advice‑Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long‑Term Planning

Additional Job Details

• Address: 3100 BOUL DE LA CONCORDE E: LAVAL
• City: Laval
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-12-17
• Application Deadline: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Equal Opportunity Statement

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.