Assistant Banquet Manager - Hilton Des Moines Downtown

Hilton Worldwide, Inc.; Kitchener; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a dynamic team as an Assistant Banquet Manager at a modern hotel in a vibrant downtown area. This role offers the chance to lead banquet operations, ensuring exceptional guest experiences while managing a dedicated team. You will play a crucial role in planning and executing diverse events, from breakfasts to galas, all while upholding the high standards of hospitality. This is a fantastic opportunity to grow your career within a globally recognized hospitality leader, known for its commitment to quality and teamwork. If you are passionate about guest service and leadership, this position is perfect for you.

Benefits

Health Insurance

Career Development Opportunities

Travel Discounts

Paid Time Off (PTO)

Parental Leave

Employee Stock Purchase Plan

Educational Benefits

Qualifications

• Supervisory experience in restaurants or banquets is essential.
• Strong focus on guest service and team collaboration.

Responsibilities

• Manage banquet operations to ensure guest satisfaction and profitability.
• Plan and execute various banquet events and supervise staff.

Skills

Guest Service

Supervisory Experience

Event Planning

Budgeting

Team Development

Education

High School Diploma

Hospitality Management Degree

Job description

Job Description - Assistant Banquet Manager - Hilton Des Moines Downtown (HOT0BLD4)

Job Number:

HOT0BLD4

Work Location

Hilton Des Moines Downtown, 435 Park Street, Des Moines, 50309

The Hilton Des Moines Downtown is a modern hotel located in the vibrant, tech-focused area. Connected to the Iowa Events Center via the Des Moines Skywalk system, it offers convenient access to offices, dining, and attractions. The hotel features a signature restaurant, indoor pool, fitness center, 330 guest rooms, and 19,338 sq. ft. of event space.

The Banquets Department is seeking an Assistant Banquet Manager. The ideal candidate will have supervisory experience in restaurants or banquets, a positive attitude, and a focus on guest service. This role offers an opportunity to join a dynamic team, work in a downtown hotel, and advance your career within Hilton.

What will I be doing?

As an Assistant Banquet Manager, you will assist in planning, organizing, and executing banquet functions to deliver outstanding guest service and ensure financial profitability. Your responsibilities will include:

• Managing banquet operations, including guest service standards, product quality, cost control, marketing, budgeting, and policy enforcement.
• Supervising food and beverage setup and cleanup.
• Planning and executing various banquet events such as breakfasts, luncheons, dinners, receptions, and galas.
• Monitoring and developing team member performance through supervision, scheduling, counseling, and recognition.
• Participating in recruiting, interviewing, and training staff.
• Greeting clients and responding promptly to guest requests.

What are we looking for?

Hilton, established in 1919, is a leader in hospitality, known for innovation, quality, and success. We seek candidates who demonstrate our core values:

• Hospitality - delivering exceptional guest experiences.
• Integrity - doing the right thing always.
• Leadership - leading in our industry and communities.
• Teamwork - collaborating effectively.
• Ownership - taking responsibility for actions and decisions.
• Now - operating with urgency and discipline.

Additionally, we value attributes such as:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is a global hospitality leader offering a range of accommodations from luxury resorts to mid-priced hotels. We are committed to providing exceptional experiences and creating a welcoming environment for our Team Members, who are central to our success. Our vision is "to fill the earth with the light and warmth of hospitality," inspiring us to deliver remarkable service every day.

The Benefits

Hilton is recognized as a top workplace, supporting the wellbeing of our Team Members through programs like:

• Access to dailyPay for on-demand pay
• Health insurance
• Career development opportunities
• Employee resource groups
• Recognition and rewards
• Travel discounts
• Paid Time Off (PTO)
• Parental leave
• Employee stock purchase plan at 15% discount
• Educational benefits including college degrees and certificates

*Benefits may vary based on position classification and union status.