Assistant Banquet Manager - Glen Abbey Golf Club

CLUBLINK; Oakville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking an Assistant Banquet Manager to support daily operations at Glen Abbey Golf Club. The role involves coordinating banquet services, enhancing guest experiences, and ensuring high service standards. Ideal candidates will have supervisory experience and strong leadership skills, along with a commitment to exceptional service in a seasonal position.

Qualifications

• 2 years of supervisory/leadership experience required.
• Excellent leadership, communication, and organizational skills.
• Certified in SmartServe, WHMIS, Health & Safety.

Responsibilities

• Assist in coordinating daily operational activities of the banquet.
• Support the hiring of new employees and ensure service standards.
• Monitor guests' dining experiences and achieve revenue goals.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Guest service

Education

Completion of a Hotel and Food Administrative program

Tools

Squirrel point of sale system

Microsoft Word

Microsoft Excel

Job description

Glen Abbey Golf Club is Hiring!

The AssistantBanquetManager is responsible for assisting theBanquetManager withcoordinating daily operational activities of thebanquet, meeting and dining room facilities in an efficient manner while maintaining the highest level of service standards.They must also promote and ensure a safe and healthy environment for all employees and guests on the property.

JOB REQUIREMENTS

• Aids and supports the leadership of the BanquetManager.
• Assists in the hiring of new employees.
• Required to support all food and beverage outlets (banquets, on-course, cabana, tournaments, member events and meetings).
• Ensure all banquet areasare opened and closed according to policy.
• Responsible for bar inventory, transfers, and spillage.
• Effectively promote and work in a group environment with other department team leaders.
• Develop and implement creative strategies to increase revenues and average checks via suggestive selling techniques.
• Inspire, train, and develop people for promotion.
• Instill a guest service attitude in all employees using a "hands-on" approach to management.
• Closely monitor guests' dining experiences and ensure team members are meeting Member and guest needs and expectations.
• Ensure revenue and profitability goals are achieved.
• Solid scheduling experience and creative thinking.
• Follow/enforce company policies and procedures.
• Assume responsibility/accountability.
• Provide exceptional detail in follow-up.
• Complete all reporting requirements.

QUALIFICATIONS

• 2 years of supervisory/leadership experience required.
• Excellent leadership, communication, organizational skills.
• Excellent listening skills and creative problem-solving skills.
• A minimum of two years experience in a similar position.
• Completion of a Hotel and Food Administrative program.
• Understanding of specific dining styles including casual, fine, banquet.
• Experience with Squirrel point of sale system including system-generated reports.
• Self-motivated, innovative problem solver, with proven leadership and communication skills.
• Certified in SmartServe, WHMIS, Health & Safety.
• Knowledge of beer, wine & spirits and proper service techniques.
• Strong computer skills (word and excel).

*This is a seasonal position*

ClubLink is an equal opportunity employer committed to providing an inclusive workplace. Please [e-mail] a workplace accommodation is needed throughout the selection process. Thank you for your interest in ClubLink.