Join to apply for the Assistant Banquet Manager - Glen Abbey Golf Club role at ClubLink.
The Assistant Banquet Manager is responsible for assisting the Banquet Manager with coordinating daily operational activities of the banquet, meeting, and dining room facilities in an efficient manner while maintaining the highest level of service standards. They must also promote and ensure a safe and healthy environment for all employees and guests on the property.
Job Requirements
- Aids and supports the leadership of the Banquet Manager.
- Assists in the hiring of new employees.
- Supports all food and beverage outlets (banquets, on-course, cabana, tournaments, member events, and meetings).
- Ensures all banquet areas are opened and closed according to policy.
- Responsible for bar inventory, transfers, and spillage.
- Promotes and works effectively in a group environment with other department team leaders.
- Develops and implements creative strategies to increase revenues and average checks via suggestive selling techniques.
- Inspires, trains, and develops team members for promotion.
- Instills a guest service attitude in all employees using a hands-on approach.
- Monitors guests' dining experiences to ensure team members meet member and guest needs and expectations.
- Ensures revenue and profitability goals are achieved.
- Has solid scheduling experience and applies creative thinking.
- Follows and enforces company policies and procedures.
- Assumes responsibility and accountability.
- Provides exceptional follow-up detail.
- Completes all reporting requirements.
Qualifications
- Minimum of 2 years supervisory/leadership experience.
- Excellent leadership, communication, and organizational skills.
- Strong listening and creative problem-solving skills.
- Experience in a similar position for at least two years.
- Completion of a Hotel and Food Administrative program.
- Understanding of various dining styles including casual, fine, and banquet.
- Experience with Squirrel point of sale system and generating reports.
- Self-motivated, innovative problem solver with proven leadership and communication skills.
- Certified in SmartServe, WHMIS, and Health & Safety.
- Knowledge of beer, wine, spirits, and proper service techniques.
- Strong computer skills (Word and Excel).
- This is a seasonal position.