Asset Protection Team Lead & Training Coach

Walmart; Toronto; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada is hiring an Asset Protection and Office Associate in Toronto. You will assist with leadership in asset protection and office areas, respond to problems, mentor associates, and maintain a high level of customer service while ensuring tasks are completed.

Responsibilities include greeting customers, promoting products, coordinating tasks, leading daily huddles, scheduling, and maintaining a safe environment. Minimum pay starts at $21.20 per hour in Canada.

Qualifications

• Age – 16 or older.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

Skills

Customer service

Scheduling

Team leadership

Training & coaching

Communication

Safety awareness

Job description

Walmart Canada is hiring an Asset Protection and Office Associate in Toronto. You will assist with leadership in asset protection and office areas, respond to problems, mentor associates, and maintain a high level of customer service while ensuring tasks are completed.

Responsibilities include greeting customers, promoting products, coordinating tasks, leading daily huddles, scheduling, and maintaining a safe environment. Minimum pay starts at $21.20 per hour in Canada.