Asset Protection Investigator (Vaughn Mills)

Victoria’s Secret & Co.; Toronto; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Day-one benefits

Flexible schedule

Job summary

Victoria’s Secret & Co. in Vaughan Mills, Ontario, is seeking an Asset Protection Investigator to reduce shrink, strengthen safety culture, and safeguard people, products, and brand.

You will lead investigations, collaborate with store leadership and law enforcement, and build strong cases with thorough documentation. The role requires attention to detail, good communication, and flexibility to work days, evenings, weekends or holidays as needed.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• 2+ years asset protection experience preferred.
• Must have Ontario Security Guard License.

Responsibilities

• Detect, investigate, and safely apprehend shoplifters per policy.
• Assist external investigations and case building as directed.
• Prepare, maintain, and secure reports, evidence, and records.
• Review data to identify external theft patterns.
• Testify in court proceedings when required.

Skills

Communication skills

Organization

Follow-up skills

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Auror

CCTV

Job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

Asset Protection Investigator

Location: Vaughan Mills

The Asset Protection Investigator plays a critical role in reducing shrink, ensuring compliance, and strengthening our culture of safety. This role focuses on external investigations, building partnerships across stores, and supporting awareness programs that protect our people, product, and brand. The position reports to a Regional Asset Protection Manager.

Why You’ll Love This Role

• Direct impact: See the results of your work every day.
• Partnerships that matter: Collaborate with leaders across VS&Co businesses.
• Day-one benefits: Enjoy a strong total rewards package from your first day.

What You’ll Do

Investigations & Case Management

• Detect, investigate, and safely apprehend shoplifters in alignment with VS&Co policies.
• Assist in external investigations and case building as directed.
• Prepare, maintain, and secure reports, evidence, and records per company and legal standards.
• Review reporting data to identify external theft patterns.
• Submit thorough, well-documented cases and testify in court proceedings when required.

Partnership & Collaboration

• Support processes to minimize losses.
• Partner with store management on asset protection issues.
• Build strong working relationships with management teams, law enforcement, and industry peers.

Operations & Flexibility

• Support company values, policies, and applicable laws.
• Work a flexible schedule, including days, evenings, weekends, and holidays.

Minimum Salary:

Maximum Salary:

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Required Skills & Experience

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of asset protection experience preferred.
• Strong written and verbal communication skills.
• Highly organized with excellent follow-up abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), Auror, & CCTV.
• Must have security license for Ontario Security Guard License

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 877-415-7170 or email [e-mail] if you require an accommodation.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hires individuals authorized for employment in Canada.