Asset Protection Representative

Loblaw Companies Limited; Northwestern Ontario; On-site; CAD 24,000 - 34,000; Full time

Job summary

Shoppers Drug Mart in Thunder Bay, Ontario is seeking an Asset Protection professional. The role focuses on preventing theft and fraud, maintaining a professional in-store presence, and supporting safety for customers and staff.

Responsibilities include detaining offenders according to policy, conducting investigations, and working with law enforcement as needed. A valid security license and knowledge of the Criminal Code are required, with familiarity in CCTV and MS Office preferred.

Qualifications

• Valid Provincial Security Guard License is required.
• Understanding of the Criminal Code of Canada and related regulations is required.
• Experience with CCTV, surveillance tools, and MS Office is preferred.

Responsibilities

• Actively prevent theft, fraud, and policy violations with a visible presence in-store.
• Safely detain offenders following company procedures.
• Conduct investigations and coordinate with law enforcement as needed.
• Identify loss trends with store leadership and implement prevention strategies.
• Ensure compliance with security policies and provincial regulations.
• Adapt to a fast-paced environment with a flexible schedule.

Skills

Security license

Criminal Code knowledge

CCTV proficiency

Surveillance tools

Microsoft Office

Professional presence

Integrity & initiative

Retail experience

Tools

CCTV systems

Surveillance software

Microsoft Office

Job description

Location

901 Red River Road, Thunder Bay, Ontario, P7B 1K3

Hiring Range / Échelle Salariale à L’embauche

$21.00 / 21,00$ (per hour / de l’heure)

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Do you have an instinct for spotting risks, a commitment to justice, and the drive to protect people and property? Join one of Canada's most prominent and most respected Asset Protection teams and make a direct impact in safeguarding our business, our employees, and our customers. This isn't just another job. It's a front-line career in retail security where your vigilance, professionalism, and quick decision-making help create a safe shopping environment while reducing theft and fraud in high-volume grocery and pharmacy settings.

What You'll Do

• Protect & Deter – Actively prevent theft, fraud, and policy violations by maintaining a visible and professional presence in-store.
• Apprehend with Confidence – Safely and lawfully detain offenders, following all company and legal procedures.
• Investigate & Collaborate – Conduct detailed internal and external investigations, gather and analyze evidence, and work closely with law enforcement when required.
• Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.
• Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
• Stay Agile – Thrive in a dynamic, fast-paced environment with a flexible schedule, adapting quickly to new challenges.

What You'll Bring

• Credentials & Knowledge – Valid Provincial Security Guard License, understanding of the Criminal Code of Canada, Trespass to Property Act, and related legislation.
• Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
• Professional Presence – Approachable, confident, and respectful with exceptional communication skills.
• Integrity & Initiative – A high level of trustworthiness, accountability, and a proactive approach to problem-solving.
• Retail Insight – Previous experience in grocery, pharmacy, or other high-volume retail environments is an asset.

Why Join Us?

• Be part of an elite national team trusted to protect one of Canada's leading grocery and pharmacy retailers.
• Gain hands-on experience in investigations, law enforcement collaboration, and loss prevention strategy.
• Build a career in a company that values professional growth, teamwork, and ethical standards.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

Employment Type

Full time

Type Of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.