Asset Protection Partner - Loss Prevention Pro (Flexible Hours)

Sephora; Abbotsford; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development initiatives

Job summary

Sephora in Abbotsford, BC, is seeking an Asset Protection Partner to protect store assets and support the leadership team in reducing shortages. You will monitor for theft, conduct surveillance, and prepare incident reports while maintaining compliance with policies and laws.

The role requires 1 year of LP experience, reliable licensing, strong communication, and flexibility to work evenings, weekends, and holidays across multiple locations.

Qualifications

• 1 year of asset protection/loss prevention experience in a retail environment.
• Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
• Strong written, verbal, interviewing, listening and interpersonal communication skills.
• Ability to coach others on loss prevention techniques.
• Proficiency in Windows, Word and Excel is desirable.
• High School graduate or equivalent.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Willingness to work at multiple locations within a market.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
• Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
• Assist store Leadership team with inventory preparation and process.
• Partner with stores and DLPM in the development and execution of shrinkage prevention plans.

Skills

Asset protection

Customer service

Communication

Licensing compliance

Windows proficiency

Education

High School diploma

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Sephora in Abbotsford, BC, is seeking an Asset Protection Partner to protect store assets and support the leadership team in reducing shortages. You will monitor for theft, conduct surveillance, and prepare incident reports while maintaining compliance with policies and laws.

The role requires 1 year of LP experience, reliable licensing, strong communication, and flexibility to work evenings, weekends, and holidays across multiple locations.