Arena Attendant (Part Time)

Avanti Software Inc.; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant organization dedicated to community service as an Arena Attendant. This role offers the chance to work in a dynamic environment where you will operate ice resurfacing equipment, ensure the quality of the ice, and provide exceptional service to arena users. With a focus on teamwork and community impact, you will be part of a supportive team that values honesty, respect, and responsibility. Enjoy perks like a complimentary YMCA membership, ongoing leadership development, and more. If you are passionate about making a difference and enjoy working in a fast-paced setting, this position is perfect for you.

Benefits

Complimentary YMCA Calgary membership

Program discounts

Ongoing leadership development

Leadership award opportunities

Scholarship opportunities

Paid recertification and training

Qualifications

• Proven teambuilding and customer service skills are essential.
• Experience in arena operations and maintenance is preferred.

Responsibilities

• Operate the Ice Resurfacer and monitor refrigeration plant operations.
• Ensure quality ice resurfacing and assist with maintenance checks.
• Provide excellent customer service to arena users.

Skills

Teambuilding skills

Customer service skills

Arena Operations Certification

Preventative maintenance experience

Safety in the Workplace certificate

Ability to lift 50lbs

Valid driver's license

WHMIS Certification

Education

5th class ABSA Building Operator Certificate

Current Standard First Aid with CPR-C certification

Tools

Ice Resurfacer

Refrigeration plant monitoring equipment

Job description

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Arena Attendant (Part Time)

Shane Homes YMCA at Rocky Ridge
Start Date: Immediately
Salary: $20.30/hour - $25.37/hour

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

1. Complimentary YMCA Calgary membership including a linked membership for dependent children;
2. Program discounts;
3. Ongoing leadership development and opportunities;
4. Leadership award opportunities;
5. Scholarship opportunities;
6. Paid recertification and training.

What qualifications are we looking for?

At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following:

1. Proven teambuilding skills
2. Able to work shift work
3. Experience working in an Arena environment
4. 5th class ABSA Building Operator Certificate an asset
5. Good member service skills
6. Arena Operations Level 1 and 2 Certification or working towards Certificates
7. Safety in the Workplace certificate and/or experience
8. Preventative maintenance experience
9. Must have a valid drivers’ license
10. Physically fit and able to lift and move objects 50lbs or greater
11. WHMIS Certification
12. Police Security Check and Vulnerable Sector search mandatory
13. Current Standard First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance and/or Canadian Ski Patrol.
14. Three professional references.
15. Own transportation required.

What does this role look like at YMCA Calgary?

Duties and Responsibilities include:

1. Operates the Ice Resurfacer in a safe manner as per SOP’s while completing scheduled floods.
2. Monitor the refrigeration plant to ensure the operations right parameter that includes the refrigerant alarm system.
3. Ensures quality ice resurfacing to accommodate various on ice activities by installing, removing, marking and maintaining the ice surface.
4. Checks ice-making equipment, machinery and supplies.
5. Monitors arenas to ensure rental clients adhere to the scheduled ice times and are acting appropriately within the arena dressing rooms.
6. Provides quality customer service to a wide variety of arena users by aiding with concerns and questions.
7. Assists with checking the condition of the boards, ice thickness, glass, netting and areas in the arena during weekly ice maintenance times and make repairs as necessary.
8. Assists with completion of regular ice maintenance checks prior to each operation of the ice edger and Olympia.
9. Participates in arena shutdowns and other facility shutdowns.
10. Inventories and checks ice-making equipment, ice quality, machinery, supplies and general upkeep of the arena facilities.
11. Perform housekeeping duties throughout the Arena.
12. Take mechanical readings as per Standard Operating Procedures.
13. Monitors arena performance in observance with Occupational Health and Safety Standards.
14. Develops preventative measures to ensure optimal operation of the arena.
15. Works toward improving operations, decrease arena closure time, streamline work processes and work cooperatively with the Facility Rentals and Booking Coordinator and Programs staff to provide quality customer service.
16. Monitors ice quality and the general upkeep of the arena facilities to ensure they are maintained to a high-quality standard.
17. For cross training in building operations and swimming pool operations, employee must acquire an ABSA 5th class and pool operator certifications.
18. Assist in the overall needs of the facility operations throughout the Facility, both inside the building and outside.
19. Part of the on-call rotation for the Seton and South Health Campus, Remington and Child Development Center YMCA’s.
20. All YMCA Facility Asset staff will be cross trained to be able to work at all Y locations as required.
21. Other duties as assigned.

What qualities do we look for in YMCA Calgary Staff and Volunteers?

Our diverse team of staff and volunteers are committed to making a positive impact in the community. In addition, they model and are committed to the following competencies:

1. Developing Self and Others: Developing people with a view toward present and future capacity.
2. Building Purposeful Relationships: Relating to people authentically with their best in mind.
3. Creating a Culture of Community: Gathering people to purpose and vision.
4. Making Intentional Impact: Intending to make a difference every day.
5. Thinking and Acting Strategically: Applying thoughts, words, and actions in service to the vision.
6. Applying Business Acumen: Demonstrating excellence in technical skills and stewarding the YMCA Business Model.
7. Innovating: Ability to know your environment, initiate and respond effectively to changing conditions.

Please note that evidence of a clear Police Information Check with Vulnerable Sector Search is a requirement.

YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.

Potential candidates will only be contacted if selected for an interview.

All applications are to be submitted online but for any position specific concerns or questions, please email [e-mail].