Area Warranty Superintendent

Jayman BUILT; Edmonton; On-site; CAD 65,000 - 82,000; Full time

Benefits offered by this job

Company vehicle supplied

Flexible health and dental coverage

Uniforms provided

Employee matching group RRSP program

Customized Training Programs

Annual wellness allowance

Social Club event

Employee discounts

Job summary

Jayman BUILT is seeking an Area Warranty Superintendent in Edmonton, AB. The role focuses on coordinating warranty work, signing off monthly and bi-monthly service requests, and maintaining customer-facing processes across Jayman Showhomes and sales centres.

A Red Seal certification and 5 years in construction/warranty are preferred, with a valid driver's license and on-call availability. The position offers a full-time schedule in Edmonton with a comprehensive benefits package including health

Qualifications

• Strong home maintenance abilities.
• Red Seal certification in building trades (e.g., carpentry, drywall, finishing) required.
• Ability to use your own tools to complete required work.
• Strong ability to be proactive and adapt to continually shifting priorities.
• Excellent attention to detail.
• Strong sense of urgency and an ability to meet various deadlines.
• Well-developed communication skills.
• Exceptional customer experience skills.
• 5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset.
• Valid Driver’s license and clean abstract required.
• Available to work on a rotating 24 hour on-call schedule

Responsibilities

• Schedule appointments with Jayman customers
• Coordinate and attend various trade days, in customer homes, to complete work as required
• Lead with pride in both appearance & behaviour while on-site
• Responsible for signing off both 2-month & 11-month service requests
• Strong organizational skills with handling various impromptu or emergency calls
• Follow Jayman's processes & procedures to ensure Customer Experience excellence
• Service and maintain Jayman Sales Centres and Showhomes
• Perform a variety of hands-on repairs in customer homes
• Maintain a team environment through high-quality communication with customers, trades and Jayman team members

Skills

Home maintenance

Customer service

On-site coordination

Communication skills

Attention to detail

Urgency & deadlines

Education

Red Seal certification

Tools

Own tools

Job description

Salary Range: $65,000.00 To $81,500.00 Annually

Area Warranty Superintendent

SALARY:$65,000 - $81,500

Monthly Bonus: One year sign off and customer survey bonus.

Equivalent to 8% of salary – approximately $7,000.00 per year.

Yearly Bonus potential of 5% of Salary - approximately $4,000.00 per year.

COMPANY: Jayman BUILT

LOCATION: Edmonton, AB

TYPE: Full-time

Builder of the year 28 times. Picture a career with us.

A Day in the Life of a Area Warranty Superintendent:

• Schedule appointments with Jayman customers
• Coordinate and attend various trade days, in customer homes, to complete work as required
• Lead with pride in both appearance & behaviour while on-site
• Responsible for signing off both 2-month & 11-month service requests
• Strong organizational skills with handling various impromptu or emergency calls
• Follow Jayman's processes & procedures to ensure Customer Experience excellence
• Service and maintain Jayman Sales Centres and Showhomes
• Perform a variety of hands-on repairs in customer homes
• Maintain a team environment through high-quality communication with customers, trades and Jayman team members

What you will bring to the table:

• Strong home maintenance abilities
• Red Seal certification in building trades (e.g., carpentry, drywall, finishing, etc.) required.
• Ability to use your own tools to complete required work.
• Strong ability to be proactive and adapt to continually shifting priorities.
• Excellent attention to detail.
• Strong sense of urgency and an ability to meet various deadlines.
• Well-developed communication skills.
• Exceptional customer experience skills.
• 5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset.
• Valid Driver’s license and clean abstract required.
• Available to work on a rotating 24 hour on-call schedule

As a 2025 Best Managed Company, we will provide you With

• Salary range: $65,000 – $81,500.00
• Opportunity to participate in a unique Jayman Employee Investment Program (subject to eligibility)
• Company vehicle supplied
• Flexible health and dental coverage
• Uniforms provided
• Employee matching group RRSP program
• Customized Training Programs. Continuing education is a focus at Jayman, and you have the opportunity to participate in annual education & training.
• Opportunity for growth and career advancement
• Employee discounts
• Annual wellness allowance
• Social Club event

For the last 45 years, Jayman BUILT has been proud to be one of Alberta’s top home builders. Join the award‑winning team and contribute to our exceptional track record.