Aquatics Supervisor

YMCA of Southwestern New Brunswick; Saint John; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established community organization is seeking an Aquatics Supervisor to enhance member experiences and manage staff at various locations. This pivotal role involves developing aquatic programs, ensuring safety compliance, and engaging with the community. You will oversee training for lifeguards and instructors, manage budgets, and promote participation in programs. If you are passionate about community service and have strong leadership skills, this is an excellent opportunity to make a positive impact while working flexible hours, including evenings and weekends. Join a diverse team dedicated to fostering a safe and inclusive environment for all.

Qualifications

• Experience in aquatics, including lifeguard or instructor roles.
• Ability to work effectively with diverse populations.

Responsibilities

• Manage staff schedules and ensure adequate coverage.
• Develop and oversee aquatic programs for all age groups.
• Ensure compliance with safety and health regulations.

Skills

Communication Skills

Leadership Skills

Budget Management

Customer Service

Problem-Solving

Multitasking

Education

Post-secondary education or equivalent experience

Tools

First Aid Certification

CPR Certification

AED Certification

Certified Pool Operator (CPO)

Job description

The YMCA Southwestern New Brunswick is working hard to address the critical issues facing the region; the health crisis, population decline, youth outmigration, and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of 450 employees and 500 volunteers. If you don’t have a Y story yet – now is your opportunity to get involved. We invite you to come see what the power of belonging can do for you, your career, and your community.

Position Overview

As the Aquatics Supervisor, you manage staff, develop programs, maintain facilities, ensure safety compliance, and enhance member experiences. You also handle the budget and engage with the community to promote participation at the YMCA of Southwestern New Brunswick. In this position, you will be required to be on deck (the pool) and fill in where needed.

As the Aquatics Supervisor, you will be required to work flexible hours, including evenings and weekends. You will also be supporting our summer camps at our different locations within the YMCA of Southwestern New Brunswick.

Key Responsibilities

• Create and manage staff schedules to ensure adequate coverage at all times. This will be done through recruiting, training, supervising aquatics staff and volunteers.
• Conduct regular training sessions for lifeguards, instructors, and volunteers to maintain high standards of safety and service.
• Develop, implement, and oversee aquatic programs for all age groups, including swimming lessons, water aerobics, and safety courses.
• Ensure the facility is clean and well-maintained, including locker rooms and common areas.
• Monitor and evaluate program effectiveness through metrics and KPIs.
• Manage the budget for aquatics programs, ensuring cost-effectiveness and financial sustainability.
• Promote aquatics programs through various marketing channels to boost participation and community engagement.
• Handle participant inquiries and deliver excellent member service.
• Assist in the setup and teardown of events and activities.
• Monitor inventory levels of supplies and equipment, placing orders as needed.
• Maintain a front-line presence, providing leadership and guidance to staff in daily operations.
• Ensure compliance with safety and health regulations in all program areas.
• Maintain accurate records of program participants, schedules, and staff certifications.

Expected Responsibilities

• Model appropriate behaviors to fellow staff, volunteers, and members in line with our Mission, Vision, and Values and The Y Way.
• Participate in all mandatory trainings and attend all staff meetings in the department and within the YMCA.
• Understand and integrate the value of philanthropy in both specific position and Association, and participate in the Annual Campaign and/or other fundraising events.

Skills And Qualifications

• Post-secondary education or equal experience.
• Certified Pool Operator (CPO) certifications or willing to become certified.
• Several years of experience in aquatics, including roles such as lifeguard or instructor.
• Previous experience in a supervisory or management role.
• Excellent oral and written communication.
• Flexible working hours, evenings and weekends with some early morning or daytime shifts.
• Employment is contingent on having a clean Criminal Record Check with Vulnerable Sector Search.
• Successful candidate must have reliable transportation to and from all work locations.
• Ability to work effectively with diverse populations and build positive relationships with community members.
• Strong leadership skills to manage, motivate staff, and adapt schedules efficiently.
• Knowledge of budget management and financial planning.
• Certification in First Aid, CPR, and AED; additional certifications in aquatics are a plus.
• Excellent interpersonal and customer service skills.
• Able to multitask and manage multiple projects at once.
• Excellent problem-solving and decision-making skills.

Competencies

• Commitment to Organization Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes, and values.
• Quality Focused: Ensures that YMCA programs are superior and identifies issues and acts quickly to resolve problems that threaten quality, service, or values.
• Service Oriented: Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience.
• Coaching and Development: Commits to assisting members, volunteers, staff, and self in continuous learning and development.
• Concern for Health and Safety: Acknowledges and understands how to manage and educate others on health and safety concerns.
• Leadership: Guides, motivates, and inspires self and others to act to achieve desired outcomes.

Working Conditions

• As a YMCA of Southwestern New Brunswick staff person, you are responsible for your own travel to and from work.
• The YMCA of Southwestern New Brunswick has a Joint Health and Safety Committee which meets on a monthly basis to discuss health and safety within the workplace. Questions or concerns about your workplace must be brought forward to committee members.
• You will be required to supervise multiple activities and members.
• You are responsible for the member’s safety on a daily basis. You will be required to perform First Aid and CPR when and if necessary.
• This position will require the staff person to stand for periods of time, sit, and crouch while engaging with children on their level.
• You will be responsible to follow and abide by YMCA Canada National Experience Program.